Fatal Errors

The SAP CC system or a subcomponent cannot recover from error, and the severe situation causes its fatal termination. The SAP CC system is not usable anymore and cannot be started without corrective actions by experts (administrators, support specialists).

Resolution Plan and Troubleshooting

Immediate Correction Actions

The administrators do an immediate follow-up activity to analyze the logs and traces to determine further investigations before being able to identify the correction actions to be performed.

Fatal Error Messages

The administrators of the SAP CC systems may perform troubleshooting operations relating to the following log messages with a fatal severity:

Log Message (Fatal Error)	Possible Impacts
Cannot detect the local host network: Cannot find the IP addresses of the network interfaces.	This instance of the SAP CC Core Server system will not start.
Cannot determine the schema version number of the {0} Database	This instance of the SAP CC Core Server system will not start.
Cannot find OFF class {0}. Check the parameter [{1}].	This instance of the SAP CC Core Server system will not start.
Cannot find a single IP address for the address {0}. {1} IP addresses have been resolved ({2}). Change the hostname declared for this instance {3} in the instance map.	This instance of the SAP CC Core Server system will not start.
Cannot find a single IP address for the resolution of the hostname {0}. {1} IP addresses have been found ({2}) for the {4} service of the {3} instance. Change the instance map.	This instance of the SAP CC Core Server system will not start.
Cannot find transaction processor class {0}. Check the parameter [{1}].	This instance of the SAP CC Core Server system will not start.
Cannot find transaction processor class {0}. Check the parameter [{1}].	This instance of the SAP CC Core Server system will not start.
Cannot initialize Data File Processor: The directory [{0}] is defined twice.	This instance of the SAP CC Core Server system will not start.
Cannot initialize OFF {0} due to: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: Cannot create the directory [{0}].	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: System parameter {0} is incorrect. Encoding [{1}] is not supported.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: System parameter {0} is missing or invalid. Parameter value is [{1}]	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The data file {0} cannot be initialized.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The data file {0} cannot be modified.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The data file {0} cannot be read.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The data file {0} is not a valid file.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The data file {0} is not a valid file; Reason: {1}.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The directory [{0}] cannot be initialized.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The directory [{0}] cannot be initialized.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The lock file {0} cannot be initialized.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The lock file {0} cannot be modified.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The lock file {0} cannot be read.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The lock file {0} is not a valid file.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The lock file {0} is not a valid file; Reason: {1}	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The path [{0}] is not a path directory.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The value of DB_FILE_PROCESSOR_DIRECTORY_COUNT parameter must be greater or equal to [{0}].	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Data File Processor: The value of configuration parameter {0} must be greater or equal to [{1}].	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Database File Encoding Processor: Encoding [{0}] is not supported.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Guiding Service	This guider instance of the SAP CC Core Server system will not start.
Cannot initialize the HTTP listener for communications via HCI	This instance of the SAP CC Core Server system will not start.
Cannot initialize the HTTP listener for communications via the Web Services	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Rerate Processor function due to previous errors	This instance of the SAP CC Core Server system will not start.
Cannot initialize the SSL protocol for communications via the Web Services	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Transaction File Processor: Configuration parameter {0} is missing or invalid.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Transaction File Processor: No properties for initialization.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Transaction File Processor: The configuration parameters {0}, {1}, {2} or {3} are missing or invalid.	This instance of the SAP CC Core Server system will not start.
Cannot initialize the Transaction Processor function due to previous errors	This instance of the SAP CC Core Server system will not start.
Cannot initialize the instance map because of an SQL error	This instance of the SAP CC Core Server system will not start.
Cannot initialize the instance map because the database connection was not ready	This instance of the SAP CC Core Server system will not start.
Cannot initialize the instance map because the property {0} has not been found in the boot configuration file	This instance of the SAP CC Core Server system will not start.
Cannot initialize the instance map due to previous errors	This instance of the SAP CC Core Server system will not start.
Cannot initialize the properties because the property {0} has not been found in the boot configuration file	This instance of the SAP CC Core Server system will not start.
Cannot initialize the service {0} in the Web Services technical interface	This instance of the SAP CC Core Server system will not start.
Cannot initialize transaction processor [{0}] due to: {1}. Check the CIF configuration.	This instance of the SAP CC Core Server system will not start.
Cannot initialize transaction processor [{0}] due to: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot initialize transaction processor [{0}] due to: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot instantiate OFF with class {0}, exception is: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot instantiate OFF with class {0}, exception is: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot instantiate transaction processor with class {0}, exception is: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot instantiate transaction processor with class {0}, exception is: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot instantiate transaction processor with class {0}, exception is: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot instantiate transaction processor with class {0}, exception is: {1}. Check the parameter [{2}].	This instance of the SAP CC Core Server system will not start.
Cannot read the boot configuration file in [{0}]	This instance of the SAP CC Core Server system will not start.
Cannot read the list of trusted certificates of type {0} from the database	This instance of the SAP CC Core Server system will not start.
Cannot read the private key and certificate for service {0} from the database	This instance of the SAP CC Core Server system will not start.
Cannot recover major SQL error when populating European tax rates; Error: {0}.	This instance of the SAP CC Core Server system will not start.
Cannot recover major SQL error when populating country tax policies; Error: {0}.	This instance of the SAP CC Core Server system will not start.
Cannot recover major runtime error when populating European tax rates; Error: {0}.	This instance of the SAP CC Core Server system will not start.
Cannot recover major runtime error when populating country tax policies; Error: {0}.	The import of the country tax policies is canceled. The country tax policies are not changed and previous data remains available.
Cannot resolve the hostname {0} of the instance {1} to an IP address	This instance of the SAP CC Core Server system will not start.
Cannot retrieve the instance map from the database because of an SQL error: {0}	This instance of the SAP CC Core Server system will not start.
Cannot retrieve the instance map from the database because of an SQL manager error: {0}	This instance of the SAP CC Core Server system will not start.
Cannot retrieve the instance map from the database because the database connection was not ready	This instance of the SAP CC Core Server system will not start.
Cannot retrieve the instance map from the database due to previous errors	This instance of the SAP CC Core Server system will not start.
Cannot start the HTTP listener
Cannot start the HTTP listener of the instance [{0}] of the system	This instance of the SAP CC Core Server system will not start.
Current version ({1}) of the {0} Database schema is incompatible with the expected version ({2}). Consider running the appropriate SQL patches.	This instance of the SAP CC Core Server system will not start.
Database configuration: The property {0} is missing in the boot configuration file	This instance of the SAP CC Core Server system will not start.
IP address {0} set for service {1} does not exist on any network interface	This instance of the SAP CC Core Server system will not start.
Information for the instance ID [{0}] not found in the instance map	This instance of the SAP CC Core Server system will not start.
Instance map not found by the master dispatcher instance	This instance of the SAP CC Core Server system will not start.
Instance map not found in the database	This instance of the SAP CC Core Server system will not start.
Instance type [{0}] is not supported	This instance of the SAP CC Core Server system will not start.
Instance {0} must not be launched on this host but on the host {1}	This instance of the SAP CC Core Server system will not start.
Invalid configuration for logging and tracing	This instance of the SAP CC Core Server system will not start.
Invalid instance ID value [{1}] of the system property [{0}]	This instance of the SAP CC Core Server system cannot start.
Invalid instance map; Reason: [{0}]	This instance of the SAP CC Core Server system will not start.
Invalid instance map; Reason: {0}
Launching of {0} aborted due to previous errors	This instance of the SAP CC Core Server system will not start.
Launching of {0} aborted due to unknown errors	This instance of the SAP CC Core Server system will not start.
License has expired	This instance of the SAP CC Core Server system will not start.
License has expired	This instance of the SAP CC Core Server system will not start.
License is corrupted	This instance of the SAP CC Core Server system will not start.
License is not valid for this host	This instance of the SAP CC Core Server system will not start. The other instances installed on this host will not start.
License not found or cannot be read	This instance of the SAP CC Core Server system will not start.
No VAT rule has been loaded	This instance of the SAP CC Core Server system will not start.
No {1} address found for the hostname {0}	This instance of the SAP CC Core Server system will not start.
Not enough memory to verify the license	This instance of the SAP CC Core Server system will not start.
Out of memory in thread [{0}]	This instance of the SAP CC Core Server system will not start.
Out of memory in thread {0}	This instance of the SAP CC Core Server system will stop.
Parameter [{0}] is not set or is empty. Check this parameter.	This instance of the SAP CC Core Server system will not start.
Parameter [{0}] is not set or is empty. Check this parameter.	This instance of the SAP CC Core Server system will not start.
Parameter [{0}] is not set or is empty. Check this parameter.	This instance of the SAP CC Core Server system will not start.
Parameter {0} does not match the already configured database instances URIs	This instance of the SAP CC Core Server system will not start.
Shutting down {0} due to an error encountered	This instance of the SAP CC Core Server system will stop.
System property [{0}] is missing in the startup configuration file	This instance of the SAP CC Core Server system will not start.
System property [{0}] is missing. Set up the JVM option with '-D{0}=<ID>' or set up the program option '-{0} = <ID>' where <ID> is the identifier of a {1} instance.	This instance of the SAP CC Core Server system cannot start.
Transaction File Processor - Unable to store some transactions into Writing Channels	Some transactions have been lost.
Unexpected Java error in thread {0}: {1}	The instance of the SAP CC Core Server system will stop.
{0} Database schema version is missing. Consider running the appropriate SQL patches.	This instance of the SAP CC Core Server system will not start.

See Also

• Error messages
• Warning messages
• Security messages
• Index of com.sap.SCC.core_server