Log Message: com.sap.SCC.core_server.000063
Message (FATAL)
Syntax
Cannot find a single IP address for the address {hostname}. {nbAddrFound} IP addresses have been resolved ({addrFound}). Change the hostname declared for this instance {instanceId} in the instance map.
Legend
- {hostname}:
- The hostname
- {nbAddrFound}:
- The number of IP addresses found
- {addrFound}:
- A string array of the addresses
- {instanceId}:
- The instance ID
Severity
Fatal errorDetailed Information (SAP CC System Configuration Log)
The specified IP address resolves several addresses; This may occur when there are several loopback addresses.
Possible Impacts
This instance of the SAP CC Core Server system will not start.
Next Steps (Troubleshooting)
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Update the hostname of this instance in the instance map. Consider using an external
IP address instead of a loopback IP address.
Additional Information
Instance Map
The instance map lists all the instances of an SAP CC system deployed in your system landscape. It is managed by the master dispatcher instance.
- View the current instance map with the SAP CC Admin+ user interface
- Export the instance map with the SAP CC Setup Tool user interface
SAP User Experience
Enrich your SAP user experience and join our community:
Recommendation
SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.