Log Message: com.sap.SCC.core_server.000009

Message (FATAL)

Syntax

License is corrupted

Severity

Fatal error

Detailed Information (SAP CC System Log)

The SAP Convergent Charging license has been corrupted.

Possible Impacts

This instance of the SAP CC Core Server system will not start.

Next Steps (Troubleshooting)

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

Troubleshoot your SAP CC system:

  • Try to remove and insert again your license file
  • If the problem persists then apply for a new license file

Additional Information

Consult the SAP CC 4.1 Configuration Guide and the SAP CC 4.1 Installation Guide to know how to apply for a permanent or temporary license and how to install it in the SAP CC Core Server system.

SAP User Experience

Enrich your SAP user experience and join our community:

Recommendation

SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.

Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.