com.sap.SCC.core_server.000458 (SAP CC 4.1 Log Messages)

Log Message Reference and Error Troubleshooting

Log Message: com.sap.SCC.core_server.000458

Message (FATAL)

Syntax

Cannot initialize the SSL protocol for communications via the Web Services

Severity

Fatal error

Detailed Information (SAP CC System Log)

An error occurred while configuring SSL for the Web Services (WS) technical interface of SAP Convergent Charging.

Possible Impacts

This instance of the SAP CC Core Server system will not start.

Next Steps (Troubleshooting)

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

Use the SAP CC Setup Tool user interface to:

Verify the validity of the private key and certificate used for the security of the Web Services technical interface. Import new ones if needed using the 'keyentry import' command of Setup Tool.
Verify the validity of the trusted certificates configured for the Web Services technical interface. Import new ones if needed using the 'certentry import' command.

Additional Information

Consult the:

SAP CC Security Guide
Refer to the keyentry import command and the management of the key entries for secured services.
Refer to the certentry import command and the management of the client certificate entries for secured services.

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Recommendation

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