Alerts Provision

Use

The TRM Alert Monitor provides customizable alerts upon the fulfillment of certain conditions.

Prerequisites

You have done the following:

  • Defined the alerts in Customizing for Start of the navigation path Logistics Execution Next navigation step Task and Resource Management Next navigation step Monitoring Next navigation step Define Object Classes. End of the navigation path

  • Defined object class identifiers and hierarchy in Customizing for Start of the navigation path Logistics Execution Next navigation step Task and Resource Management Next navigation step Monitoring Next navigation step Define Unique Object Class Identifiers, Permitted Movements and Hierarchy. End of the navigation path

  • Mapped values to the defined alerts in Customizing for Start of the navigation path Logistics Execution Next navigation step Task and Resource Management Next navigation step Monitoring Next navigation step Map Alert Values. End of the navigation path

  • Configured the alerts. For more information, see Configuring Alerts .

Features

Alerts are provided for the following categories:

Object Class

Object/Alert Category

Contains

Time Dependent

Task Latest Starting Date

Available tasks whose LSD is approaching

Task Creation Date

Available tasks that have been in the system for at least a certain period of time

Geographical

Working Area Workload

Working areas that involve more than a certain number of tasks

Resource

Resource Workload

Resources that have too much or too little work

Deactivated Resources

Resources that have been deactivated

Business Objects

Problematic Tasks

Tasks that have been force confirmed or force skipped by resources

Not Selectable Tasks

Tasks for which there are no sufficiently qualified resources

Transfer Orders Without Tasks

Transfer orders for which tasks have not been released

Activities

  1. When the value of a particular object, for which an alert has been configured:

    1. Exceeds the upper warning threshold value or falls below the lower warning threshold value, the yellow traffic light appears in the Exception field for the object

    2. Exceeds the upper threshold value or falls below the lower threshold value, the red traffic light appears in the Exception field for the object

    3. If the alert is not configured to have upper or lower threshold values, the red traffic light automatically appears in the Exception field when the alert appears.

  3. After you have dealt with a problem via the Alert Monitor troubleshooting tools , the relevant object disappears.