| Package | Description |
|---|---|
| de.hybris.platform.acceleratorservices.order.actions | |
| de.hybris.platform.customersupportbackoffice.data | |
| de.hybris.platform.integration.cis.payment.cronjob | |
| de.hybris.platform.ticket.dao | |
| de.hybris.platform.ticket.dao.impl | |
| de.hybris.platform.ticket.enums |
Contains generated models for each type of de.hybris.platform.jalo.enumeration package.
|
| de.hybris.platform.ticket.event.impl | |
| de.hybris.platform.ticket.events.model |
Contains generated models for each type of de.hybris.platform.ticket.events.jalo package.
|
| de.hybris.platform.ticket.interceptors | |
| de.hybris.platform.ticket.model |
Contains generated models for each type of de.hybris.platform.ticket.jalo package.
|
| de.hybris.platform.ticket.service | |
| de.hybris.platform.ticket.service.impl | |
| de.hybris.platform.ticketsystem.data | |
| de.hybris.platform.yacceleratorfulfilmentprocess.actions.order |
| Modifier and Type | Method and Description |
|---|---|
protected CsTicketModel |
CreateConsignmentMovedToCSTicketAction.createTicket(java.lang.String subject,
java.lang.String description,
AbstractOrderModel order,
CsTicketCategory category,
CsTicketPriority priority) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketPriority |
CsCreateTicketForm.getPriority() |
| Modifier and Type | Method and Description |
|---|---|
void |
CsCreateTicketForm.setPriority(CsTicketPriority priority) |
| Modifier and Type | Method and Description |
|---|---|
protected CsTicketModel |
DefaultCisNotifyCustomerInactiveOrdersJob.createTicket(java.lang.String subject,
java.lang.String description,
OrderModel order,
CsTicketCategory category,
CsTicketPriority priority) |
| Modifier and Type | Method and Description |
|---|---|
java.util.List<CsTicketModel> |
TicketDao.findTicketsByPriority(CsTicketPriority... priority)
Find all the tickets that have the provided priorities.
|
| Modifier and Type | Method and Description |
|---|---|
java.util.List<CsTicketModel> |
DefaultTicketDao.findTicketsByPriority(CsTicketPriority... priority)
Find all the tickets that have the provided priorities.
|
| Modifier and Type | Field and Description |
|---|---|
static CsTicketPriority |
CsTicketPriority.HIGH
Generated enum value for CsTicketPriority.High declared at extension ticketsystem.
|
static CsTicketPriority |
CsTicketPriority.LOW
Generated enum value for CsTicketPriority.Low declared at extension ticketsystem.
|
static CsTicketPriority |
CsTicketPriority.MEDIUM
Generated enum value for CsTicketPriority.Medium declared at extension ticketsystem.
|
| Modifier and Type | Method and Description |
|---|---|
static CsTicketPriority |
CsTicketPriority.valueOf(java.lang.String code)
Returns a CsTicketPriority instance representing the specified enum value.
|
| Modifier and Type | Field and Description |
|---|---|
static CsTicketPriority |
DefaultOrderFraudEmployeeNotificationEventListener.DEFAULT_PRIORITY |
| Modifier and Type | Method and Description |
|---|---|
protected CsTicketPriority |
DefaultOrderFraudEmployeeNotificationEventListener.getPriority() |
| Modifier and Type | Method and Description |
|---|---|
void |
DefaultOrderFraudEmployeeNotificationEventListener.setPriority(CsTicketPriority priority) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketPriority |
CsTicketChangeEventCsTicketPriorityEntryModel.getNewValue()
Generated method - Getter of the
CsTicketChangeEventCsTicketPriorityEntry.newValue attribute defined at extension ticketsystem. |
CsTicketPriority |
CsTicketChangeEventCsTicketPriorityEntryModel.getOldValue()
Generated method - Getter of the
CsTicketChangeEventCsTicketPriorityEntry.oldValue attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketChangeEventCsTicketPriorityEntryModel.setNewValue(CsTicketPriority value)
Generated method - Setter of
CsTicketChangeEventCsTicketPriorityEntry.newValue attribute defined at extension ticketsystem. |
void |
CsTicketChangeEventCsTicketPriorityEntryModel.setOldValue(CsTicketPriority value)
Generated method - Setter of
CsTicketChangeEventCsTicketPriorityEntry.oldValue attribute defined at extension ticketsystem. |
| Modifier and Type | Field and Description |
|---|---|
static CsTicketPriority |
CsCustomerEventPrepareInterceptorTest.HIGH |
| Modifier and Type | Method and Description |
|---|---|
CsTicketPriority |
CsTicketModel.getPriority()
Generated method - Getter of the
CsTicket.priority attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketModel.setPriority(CsTicketPriority value)
Generated method - Setter of
CsTicket.priority attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
java.util.List<CsTicketPriority> |
TicketService.getTicketPriorities()
Retrieves all available Ticket Priorities in the system.
|
| Modifier and Type | Method and Description |
|---|---|
java.util.List<CsTicketModel> |
TicketService.getTicketsForPriority(CsTicketPriority... priority)
Find all the tickets that have the provided priorities.
|
| Modifier and Type | Method and Description |
|---|---|
java.util.List<CsTicketPriority> |
DefaultTicketService.getTicketPriorities()
Retrieves all available Ticket Priorities in the system.
|
| Modifier and Type | Method and Description |
|---|---|
java.util.List<CsTicketModel> |
DefaultTicketService.getTicketsForPriority(CsTicketPriority... priority)
Find all the tickets that have the provided priorities.
|
protected CsTicketModel |
DefaultTicketBusinessService.populateTicketDetails(UserModel customer,
AbstractOrderModel abstractOrder,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
java.lang.String headline) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketPriority |
CsTicketParameter.getPriority() |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketParameter.setPriority(CsTicketPriority priority) |
| Modifier and Type | Method and Description |
|---|---|
protected CsTicketModel |
CheckTransactionReviewStatusAction.createTicket(java.lang.String subject,
java.lang.String description,
OrderModel order,
CsTicketCategory category,
CsTicketPriority priority) |
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