SNAP EBT

EBT Transaction

• As items are called up on the system during a transaction, an F is added to line items if the item is food stamp eligible. When EFT is picked as the tender and an EBT card is swiped as payment, the Omnichannel Point-of-Sale and the payment provider will request the card owner's current account balance and match the account balance with the EBT-allowed items from the master data and items from the transaction basket to determine which items can be processed with EBT food payment.
• All items paid for by EBT are automatically tax-exempt.
• The receipt will show an updated account balance of EBT benefits.

EBT Balance Inquiry

• A customer is able to see their current benefits using the Balance Inquiry option.
• The cashier can press the EBT Balance Inquiry button under "Other US" and the current benefits can be displayed on the screen and also printed onto a receipt.

EBT Returns and Exchanges

The Omnichannel Point-of-Sale will attempt to refund items paid for by EBT food to the EBT card but the approval is determined by the payment processor and state agency.

Exchanges are not allowed for items paid for by EBT.