eWIC Online Cards
Not Supported:
The Omnichannel Point-of-Sale provides the business intelligence to match benefit balances with POS transaction baskets and then create an eWIC transaction.
Dependency: WIC State Agency Processors provide an Approved Product List (APL) which is a categorized list of UPCs and PLUs that are WIC allowed. This list must be imported into the master data through SDC. Please see SAP Store Device Control by GK documentation for more details.
eWIC Transaction
- During a transaction, items are called up on the system in the same way as for any other item. When EFT is picked as tender and an eWIC card is used as payment, the Omnichannel Point-of-Sale and the payment provider will request the card owner's account balance and match the account balance with the WIC-allowed items from the APL list and items from the transaction basket to determine which items can be processed with eWIC payment.
- The Omnichannel Point-of-Sale will then show the customer a confirmation screen so the customer can confirm that they want those items to be paid for with eWIC. If these items are confirmed, then the transaction is processed with the state agency.
- All items paid for by eWIC are automatically tax-exempt.
- The receipt will show which items were paid for with eWIC and an updated account balance of eWIC benefits.
eWIC Balance Inquiry
- A customer is able to see their current benefits using the Balance Inquiry option.
- The cashier can press the eWIC Balance Inquiry button under "Other US" and the current benefits can be displayed on the screen and also printed onto a receipt.
eWIC Returns and Exchanges
The Omnichannel Point-of-Sale will attempt to refund items paid for by eWIC to the eWIC card but the approval is determined by the payment processor and state agency.
Exchanges are not allowed for items paid for by eWIC.