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Procedure documentationProviding Help Center Content Centrally Locate this document in the navigation structure

 

If you are a process expert with the corresponding authorization, you can manage Help Center content centrally and for all applications in a separate application. This includes the following tasks:

  • Cleaning up notes

    You can delete the notes of locked or deleted users. Since notes are user-specific, you do not have access to the content of the notes.

  • Creating and managing frequently asked questions and links

    In the central administration function, you use the same editing functions as in the Help Center. In local administration, the content in the Help Center is implicitly assigned to the respective application (or all applications); in central administration you can define the assignment of content to applications explicitly. You can also assign links to transport requests if, for example, you want to transport content prepared in the consolidation system to the productive system.

Prerequisites

You have launched the central administration of Help Center content and used search criteria to call a worklist.

More information: Launching Central Administration of Help Center Content

Procedure

Using your worklist (the results list of your search), work through the entries and add new ones if necessary. You have the following options: