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Processing Competitive Products 
To access the functions shown in this table, go to the navigation bar, and choose Products, followed by the path.
In each of the respective tile sets, the Products tile displays an overview of the competitive product.

Competitive product information is uploaded only to the consolidated database (CDB).
|
Function |
Path |
What You Should Know |
|
Search for competitive products |
® Search |
You can search for competitive products based on the Type "competitive product". A list of all the competitive products appears on the Products List tile. From this list you can view the:
|
|
Display details on a competitive product |
® Details |
Search and select a competitive product in the Products/Search tile set and then view its details in the Products/Details tile set. You can create, change, and delete details of competitive products. To create a competitive product see, Creating a Competitive Product.Competitive products are also downloaded from CRM Online. Such products cannot be modified or deleted. |
|
Copy products |
® Details ® Copy |
You can create a copy of an existing product or a competitive product and add appropriate details. Such a product can only be saved as a competitive product. You must enter a unique number for the new competitive product. |
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Maintain product marketing information |
®
Product Marketing ®
Product Image ®
|
You can attach only one image to a product. Possible file types that can be attached are bmp, jpeg, jpg, and gif. |
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Maintain product texts |
®
Product Texts ®
Product Descriptions ®
|
You can view a short description of the product in different languages. You can add, modify, and delete product descriptions for a product. You can enter a maximum length of 40 characters. |
|
Maintain sales area information |
®
Sales Area ®
|
You can assign, change, and delete sales area information for a competitive product. The sales organization and distribution channel that you assign to a competitive product are displayed in the Sales Areas tile. A sales area is a combination of the distribution channel, sales organization and division where:
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|
Maintain measurement units |
®
Measurement Units ®
Measurement Unit ®
|
You can assign, modify and delete details, such as the volume, weight and alternative units for the product. The alternative units that you assign to a product are displayed in the Alternative Units tile. You can assign more than one alternative unit for a product.
A product with the base unit Piece is sold in the sales unit Box. Box is the alternative unit for the product. |
|
Attaching files to products |
®
Attachments ®
Attachments ®
|
You can attach files, such as Microsoft Office files, picture files, audio and video files. For more information, see Linking an Attachment. |
|
Display product hierarchies |
® Hierarchies |
You can view product hierarchical information that has been set while creating a competitive product. This information is displayed as a tree structure. You can modify or delete the product hierarchy in the Product/ Details tile set. For example,
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Maintain product relationships |
® Relationships |
You can establish and delete relationships between competitive products and existing products. For more information, see Establishing Relationships. |
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Creating notes for products |
®
Notes ®
|
You can store additional information such as a comment or a description for a product. For more information, see Creating a Note. |
|
Display product categories |
® Product Categories |
You can view the various sub-categories that the product is assigned to in the product hierarchy. Choose Show All Categories to view all the product hierarchies and their corresponding categories. You can only modify the product category for a product in the Products/Details tile set. |
You cannot create or maintain Campaigns, Opportunities, Structured Products, and Sales Documents or view the Condition Records for competitive products.