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Function documentationAccount Closure

 

This function is a method of business object Account Closure. The system carries out all important business-related steps that are required in order to close an account successfully, according to auditing requirements.

Prerequisites

The prerequisites described in the Account Closure section must be met and the settings listed must have been made.

Note Note

For each account contract/master contract/card contract/card pool, there may only be one master data change that is subject to release in the release process at a given time. This means that the system locks the underlying contract for the transaction in question until a processor has released, returned, or rejected the first change in the release workflow. Only then can you make further changes.

Reason: While changes made to the account contract/card contract/card pool are being processed, the corresponding release object and various authorization objects control the program flow. For more information, see Authorization Administration in Account Management.

You can find the system settings and other information in Customizing for Account Management (FS-AM) under:

  • Release: Start of the navigation path Contract Management Next navigation step General Settings Next navigation step Release for the Contract End of the navigation path

  • Authorization: Start of the navigation path Basic Settings Next navigation step Authorizations End of the navigation path

    Note Note

    The system generates a work item for the release process if the relevant Customizing settings have been made. For more information, see the Framework for the Principle of Dual Control (CA-GTF-TS-PDC) and SAP Business Workplace sections.

    End of the note.
End of the note.

Activities

  1. On the SAP Easy Access screen, choose Start of the navigation path Account Management Next navigation step Account Next navigation step Account Master Data Next navigation step Close Account End of the navigation path

    This brings you to the Close Account screen where you can choose one of the following three modes:

  2. If you are creating the account closure, enter the account identification and if your are changing or displaying it, the order number.

    If you are in Create or Change mode, you can carry out the following process steps:

  3. Choose the Termination tab page and enter the data required.

    For more information, see the Editing Termination section.

  4. Enter the payment details for settling the remaining balance. You do this by choosing the Payment Details tab page for the account closure.

    For more information, see the Editing Payment Details section.

    Note Note

    You can also specify the payment details on the Account Closure tab page of the account you want to close.

    For more information, see the Editing Account Closures section.

    End of the note.

  5. Depending on the order status of the account closure, you can carry out the following functions:

    The system changes the account closure and the data on the Administration and Technical Details tab pages in accordance with the processing status.