General Master Data Settings

You must create the following master data:

Alert Types

To use alerts for quality notifications, you must activate the relevant alert types in Customizing for Supply Network Collaboration under  Exceptions Alert Type Activation Activate Alert Types . For more information, see Quality Notification Alerts.

Number Ranges

The customer creates number ranges for the following types of quality notification number:

For more information about the use of theses numbers, see Data in the Quality Notification Header.

For more information about using these number ranges with an SAP back-end system, see Integration of Quality Collaboration with SAP ERP.

Codes and Code Groups

Suppliers and customers use codes to classify the subject of a quality notification and the problem being reported in a defect item, for example. You define codes in Customizing for Supply Network Collaboration under  Quality Make Settings for Quality Notifications . For more information, see Codes.

Notification Types

The notification type is used when integrating with a back-end ERP system to classify the quality notification. If necessary, a customer can create his or her own notification types for use with his or her back-end system.

Allowing the Supplier to Change Quality Notification Status

If a quality notification is created in the customer back-end system, only the customer can make status changes and this can only be done in his or her back-end system. You can, however, allow a supplier to change quality notification statuses for quality notifications created by a customer. To do this, select the AllowSupStatusChg checkbox when you specify the assignment of a catalog profile to a notification type for a supplier. For more information, see Customizing for Supply Network Collaboration, under  Quality Make Settings for Quality Notifications .

Default Number of Hits in Quality Notification Overview Queries

You can specify the default maximum number of hits to be used for queries on the quality notification overview screen for a particular user by adding the /SCF/QN_MAXROWS parameter to the user profile in transaction SU01 (User Maintenance)

Default Process Types for XML Messages

You specify default process types for inbound XML messages in Customizing for Supply Network Collaboration, under  Basic Settings Processing Inbound and Outbound Messages Process Types for Inbound Messages . In this activity, you set the Supplier Collaboration process type for the QualityIssueNotificationSUITENotification - Inbound message type.

You specify default process types for outbound XML messages in Customizing for Supply Network Collaboration, under  Basic Settings Processing Inbound and Outbound Messages Process Types for Outbound Messages . In this activity, you set the Supplier Collaboration process type for the QualityIssueNotificationSUITENotification - Outbound message type.

For more information, see the documentation in Customizing.

Hiding Tasks Based on Processor Type

You can hide quality notification tasks from specific processor types. The system does not display the hidden quality notification tasks of the customer for the supplier on the supplier view of the Quality Notification Details Web screen. You can make these settings for quality notification documents in Customizing for Supply Network Collaboration under  Quality Make Settings for Quality Notifications Hide Tasks Based on Processor Type .

Business Add-Ins (BAdIs)

Various BAdIs are available for quality collaboration in Customizing for Supply Network Collaboration, under  Business Add-Ins (BAdIs) for SAP SNC Quality Quality Notification that you can use to modify the processing of QNs.

For XML messages related to quality notifications, the following BAdIs are available in Customizing for Supply Network Collaboration, under  Business Add-Ins (BAdIs) for SAP SNC Basic Settings Processing Inbound and Outbound Messages :