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Background documentationCodes

 

Suppliers and customers can use the following types of codes to classify quality notifications and defect items:

  • Subject code

    This code describes the problem being reported in the notification on header level. It classifies the quality notification as a whole.

  • Defect type code

    This code describes the type of defect being reported in a defect item. This code is specific to a particular defect being reported within the notification.

  • Task code

    The task code describes the type of task created in relation to a quality notification or a defect item.

  • Activity code

    The activity code describes the type of activity created in relation to a quality notification or a defect item.

  • Cause code

    The cause code describes the type of cause created in relation to a defect item.

A code group consists of codes, a catalog consists of code groups. A catalog contains code groups that are intended for the same use (such as for use as a subject code). The catalogs are not visible on the quality notification Web UIs. The catalogs are structured by grouping thematically-related codes into code groups. We deliver default catalogs. You can also create own catalogs. For more information, see Customizing for Supply Network Collaboration under Start of the navigation path Quality Next navigation step Make Settings for Quality Notifications End of the navigation path. In Customizing, you also determine which codes a particular business partner can use for which purpose.

Example

You have a catalog identified by the unique catalog type 9 with the description Defect Type Codes. This catalog contains defect type codes. The catalog contains the following code groups:

  • QM-E

    Defect Types in Electrical Devices Production

    This code group contains codes, each representing a particular defect type that may be found in electrical devices such as wrong circuit assembly, missing component, and defective function.

  • QM-M

    Defect Types in Mechanical Parts Production

    This code group contains codes, each representing a particular defect type that may be found in mechanical parts such as oversized, damaged material, and corrosion.

A customer who receives a finished product from the supplier discovers a problem with the circuitry in the finished product. When the customer creates a quality notification to report this problem to the supplier, he or she uses a code, for example, Wrong Circuit Assembly (2) from the Defect Types in Electrical Devices Production (QM-E) code group to classify the defect he or she is reporting in the item.