Working with Issues (SAP Library - CBI Question & Answer Database)

Working with Issues

Use

The Issues substructure helps the project management team to record, monitor, and manage open questions or unforeseen problems that arise during implementation. Issues may hinder project progress or even jeopardize its success if a solution is not found. They may have an impact on the project scope, budget, timeline, and resources.

Integration

The Issues substructure in the Q&Adb contains an issue management function.

Features

In the Issues substructure, you can:

Add an issue and assign a person responsible

Inform a user or a team about an issue, without assigning them responsibility

Designate responsibilities for specific activities and monitor progress

Calculate the planned and actual effort for an issue

Assign and manage documents for an issue

Generate reports for all or for specific issues

When you log on to ASAP, the system informs you of any outstanding issues for which you are responsible. You can choose to go directly to your open issues. The system will also display a message telling you if you have been informed about an issue.

Activities

To open the issue management function, select the Issues substructure.
The number of issues recorded is displayed on the upper right screen area.

Select a view for the issue you would like to view or edit.
The issue you have selected is displayed on the lower right screen area.