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Use

The Collaboration administration guide explains the activities that administrators of the SAP NetWeaver Collaboration capabilities may have to perform.

For more information, see Collaboration .

Integration

Collaboration is closely linked to the Portal and Knowledge Management. The portal allows users personalized access to company-specific information and services for collaboration. Knowledge Management allows access to information services.

The graphic below contains an overview of the Collaboration functions and shows their integration with the Portal and Knowledge Management.

Figure 1: Collaboration Overview
Features

The following table provides information about the relevant functions for the administration of Collaboration:

Function

Description

Services

By working through the configuration for making services available, you determine which collaboration services are available to the portal users. You can make collaboration services available as follows:

  • In the Collaboration menu of the Collaboration Launch Pad (CLP) and the room member list

  • On the user interface of the User Details iView

  • In the context menu for the users or user groups displayed

For more information, see Providing Collaboration Services in the Portal and iViews with Collaboration Services .

Virtual Rooms

A room is a virtual working environment in the portal. In a room, the members of a team or project group can collaborate and access shared applications and information.

As an administrator, you configure the templates for rooms and manage existing rooms.

For more information, see Making Rooms Available in the Portal .

Groupware Integration

The groupware framework provides the technical prerequisites for integrating third-party groupware applications for e-mail and scheduling. This allows you to integrate the groupware used in your company, for example Microsoft Exchange, in the portal.

For more information, see Groupware .

Asynchronous Functions

Asynchronous functions allow asynchronous cooperation with other users. You can use discussions and manage tasks, attachments to tasks, and documents. You can also use the forums and wikis applications for information sharing.

Users can also use Knowledge Management functions such as discussion groups, feedback, ratings, and comments for asynchronous collaboration.

For more information, see Making Functions for Asynchronous Collaboration Available .

Integration of Services for Synchronous Collaboration

The Synchronous Collaboration Framework (SCF) provides the technical prerequisites for the integration of synchronous collaboration services, for example WebEx online sessions.

For more information, see Synchronous Collaboration Framework .

Services for Real-Time Collaboration

SAP delivers Real-Time Collaboration (RTC) as a standard service for real-time collaboration. This service allows interactive online sessions ( application sharing ) and instant messaging ( instant messaging ).

For more information, see Real-Time Collaboration .