iViews with Collaboration Services

Definition

iViews with services are specific iViews in the Knowledge Management and Collaboration components that contain services for collaboration between portal users, for example, sending e-mails, exchanging instant messages, managing tasks, and so on.

Use

As an administrator, you can configure which collaboration services are available in each iView.

Overview

The graphic below shows examples of iViews in which services for collaboration between portal users are provided.

Structure

You can provide services in the following iViews:

iView	Description
Collaboration Launch Pad (CLP)	The Collaboration Launch Pad provides services that every portal user can launch for communicating or collaborating with his or her contacts (individual users, user groups, or room members). In the CLP, these services are provided through the Collaboration menu. In the standard system, all available services are available in the CLP. These services are grouped into the following areas: groupware, synchronous and asynchronous collaboration, and workflow.
Member List in Room	The Room Member List provides every member of a room with services for communicating and collaborating with the other room members. The members are sorted by their room roles. As in the CLP, these services are provided through the Collaboration menu. The same configuration is used as for the CLP. However, you can make other services available for the member list, if required.
User Details	The User Details iView provides every user with services for communicating and collaborating with the user, whose details are displayed, in two ways: Services in the context menu of the user name. As in the CLP, you can also group these services. Services on the user interface of the iView. These services are provided as a group of links in the iView. Therefore, you cannot group these services. During configuration, you must directly assign the services to the object (command group) that corresponds to the set of services provided (type).
Other iViews (in Collaboration and Knowledge Management)	Applications in the Collaboration and Knowledge Management components can activate the context menu (for example, the User Details and Who's Who iViews). Through the context menu for the user name, you can launch services for collaborating with the user or user group. You can group these services as in the CLP.