Log Message: com.sap.SCC.core_server.000463

Message (WARNING)

Syntax

Authentication request was received from address {clientAddress} with a client version ({clientVersion}) different from the SAP CC system version ({serverVersion})

Legend
{clientAddress}:
The IP address of the client application
{clientVersion}:
The version of the client application
{serverVersion}:
The version of the Core Server system

Severity

Warning

Detailed Information (APPS_COMMON Log)

An authentication request was received from a client application whose version differs from the version of the connected SAP CC Core Server system.

Possible Impacts

Some features of the client application might not work correctly.

Next Steps (Troubleshooting)

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

Check the versions of the SAP CC Java libraries implemented in the client application.

Update the client application or its Customizing to the same version than the server one.

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