Log Message: com.sap.SCC.core_server.000284
Message (ERROR)
Syntax
{requestCount} request(s) were received late. Maximum delay recorded since {since}: {maxDelay} ms. Invalid configuration: increase client-side timeout or update parameter COLLECTOR_RTT
to decrease server-side round-trip time according to your network average latency.
Legend
- {requestCount}:
- The number of late requests
- {since}:
- The starting date of the concerned period
- {maxDelay}:
- The maximum delay among the late requests, in milliseconds
Severity
ErrorDetailed Information (Common Configuration Log)
The configuration of the internal communication between system instances is not valid.
Possible Impacts
The SAP CC Core Server system may have finished processing the request(s) but the remote client application did not receive the answer(s) because of the client-side timeout.
Next Steps (Troubleshooting)
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Increase client-side timeout or update the COLLECTOR_RTT system parameter to decrease server-side estimated round-trip time according to your
network average latency.
Additional Information
Consult the SAP CC System Parameter Reference to find more information on the configuration parameter.
SAP User Experience
Enrich your SAP user experience and join our community:
Recommendation
SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.