User Assistance for Technical Operations
| Logs | Metrics | ||
| Param. | Admin+ | Setup Tool | |
| Monitoring | Troubleshooting | ||
| Software Maintenance | Purging and Archiving | ||
| Java | WS | ERR | Notif. |
Performance Troubleshooting with Metrics
Performance and scalability are fundamental characteristics of the SAP Convergent Charging software. The most important indicators for system performance are response times (latencies) and data throughputs.
This documentation provides you with user assistance to manage your performance troubleshooting when performance metric monitoring and alerting are in place in your technical monitoring.
Activity
When an alert is raised or when a metric reports an error, use the index or
the metric hierarchy
to view some troubleshooting information about a particular metric, observed symptoms
or errors, possible impacts, and action plans.
Charging Performance
Technical Transaction Performance
One-Off Activity Performance
Regular Activity Performance
Technical Transactions
Warm-Up Processing
Scheduler Processing
Recommendation
Consult the SAP CC Operations Guide about the detailed activities, daily tasks, and procedures to troubleshoot the SAP CC systems.