Log Message: com.sap.SCC.core_server.000471
Message (ERROR)
Syntax
Cannot resend a renew reservation notification. Reason is: {message}
Legend
- {message}:
- the message indicating why the scheduler was not able to complete
Severity
ErrorDetailed Information (APPS_COMMON Log)
An unexpected error occurred in the system. This rater instance of the SAP CC system cannot resend a renew reservation notification due to this unexpected error when trying to send one or several renew reservation notifications.
Possible Impacts
The client application (or system) will not receive the renew reservation notification and will not be able to manage properly the session-based charging services for certain end customers.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
This error must not occur.
- Check the reason indicated in your log entry; The reason is based on Java Technology.
- Archive the log messages and the trace messages
- Contact your SAP Support Team