Log Message: com.sap.SCC.core_server.000390
Message (WARNING)
Syntax
Maximum size of {maxSize} bytes reached during the counter snapshot insertion for subscription/contract [{contractId}]: {errorSnapshotCount} snapshot(s) between {firstErrorSnapshotDate} and {lastErrorSnapshotDate} have not been inserted into the database.
Legend
- {maxSize}:
- The maximum size of the counter snapshot
- {contractId}:
- The subscription or contract id
- {errorSnapshotCount}:
- The number of counter snapshots in error
- {firstErrorSnapshotDate}:
- The date of the first counter snapshots in error
- {lastErrorSnapshotDate}:
- The date of the last counter snapshots in error
Severity
WarningDetailed Information (APPS_COMMON Log)
Possible Impacts
The counter snapshot(s) for this subscription/contract are stored as erroneous in the database between the 2 dates specified in the log message.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Recommendation
Contact your SAP Support Team at support.sap.com/incident.
You can create a customer message and report an incident in SAP Support Portal.
Use IS-CC as SAP Component identifier dedicated to SAP Convergent Charging software product.