Log Message: com.sap.SCC.core_server.000038
Message (FATAL)
Syntax
Unexpected Java error in thread {threadName}: {errorDescription}
Legend
- {threadName}:
- The thread
- {errorDescription}:
- The error description
Severity
FatalDetailed Information (SAP CC System Log)
An unexpected Java error occurred in the system.
Possible Impacts
The instance of the SAP CC Core Server system will stop.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
- Archive the log messages and the trace messages
- Contact your SAP Support Team
Recommendation
Contact your SAP Support Team at support.sap.com/incident.
You can create a customer message and report an incident in SAP Support Portal.
Use IS-CC as SAP Component identifier dedicated to SAP Convergent Charging software product.