Log Message: com.sap.SCC.core_client.000025

Message (ERROR)

Syntax

Could not find a request handler. Unknown topic {topic} for the request {request} and the client cannot be informed because of a communication error.

Legend
{topic}:
The topic
{request}:
The request

Severity

Error

Detailed Information (APPS_COMMON Log)

The remote client may not receive the answer.

Possible Impacts

The client waits indefinitely for the answer. It may be blocked.

Next Steps

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

  • Archive the log messages and the trace messages
  • Contact your SAP Support Team

Recommendation

Contact your SAP Support Team at support.sap.com/incident.

You can create a customer message and report an incident in SAP Support Portal. Use IS-CC as SAP Component identifier dedicated to SAP Convergent Charging software product.