Process documentationContingency Processing of Documents Posted in Normal Mode

 

You have posted an electronic fiscal document (such as NF-e or CT-e) under normal conditions (non-contingency mode), but you have not received authorization from the tax authorities (for example, the authorities’ server is down), and you cannot send your goods with the required electronic fiscal document. The system enables you to switch such an electronic fiscal document posted under normal conditions to contingency processing, which allows you to print a contingency electronic fiscal document to send with your goods.

The SAP back-end system allows you to switch to contingency processing if you have the appropriate authorization; there is no check for the reason of the switch.

To ensure correct processing, you must follow the procedure described below.

Note Note

You can also reverse contingency processing for an individual electronic fiscal document that you manually switched to contingency processing. See the relevant menu option in User Actions for Individual Documents. The reversal is only possible if no status changes that would prevent the reversal have occurred in the meantime.

End of the note.

Prerequisites

You can only switch an electronic fiscal document to contingency processing if the request for authorization has not been sent, or it was sent with no response received yet from the tax authorities. You can see this by checking the system communication status of the document in the NF-e/CT-e Monitor; it must have the value blank (not sent) or 0 (sent).

You have also made the required settings for printing configuration.

Process

Note Note

For a table overview of the steps involved in this process and the corresponding statuses set in the NF-e/CT-e Monitor, see Process Flow for NF-e Switched to Contingency.

End of the note.

  1. An electronic fiscal document is created, either automatically or manually.

  2. A request for authorization has either been a) not sent or b) sent with no response, either automatically or manually.

  3. You switch the document to contingency processing (see User Actions for Individual Documents).

    The system marks an X in the Switched to Contingency column and updates the system communication status to 5 (processing switched to contingency mode).

  4. Depending on the settings you have done in Customizing (see Customizing for Cancellation under Contingency), either you must perform actions or the system will automatically perform them for you:

    • You must cancel the source document from the application (for example, the billing document in Sales and Distribution (SD))

      The system automatically cancels the corresponding electronic fiscal document.

    • You must cancel the standalone electronic fiscal document you created manually in the Nota Fiscal Writer

    • The system cancels the source document automatically. This triggers the automatic cancellation of the electronic fiscal document. The system automatically creates a new electronic fiscal document with the same data of the previous one. The source document is then linked to the new electronic fiscal document. Unlike the other the variants above mentioned, the system only cancels the previous electronic fiscal document once the cancellation request is authorized by the tax authorities

  5. In case you have not selected the last variation in the step above, you must create a document as follows:

    1. A new source document in the application, after which the system automatically generates the corresponding nota fiscal

      Note that to process a contingency document as an electronic fiscal document, you must print the electronic fiscal document on security paper.

    2. A new electronic fiscal document manually in the Nota Fiscal Writer

      Create a new contingency electronic fiscal document as a copy from the electronic fiscal document switched to contingency by selecting the menu Start of the navigation path Nota Fiscal Next navigation step Contingency Next navigation step Copy Switched NF-e End of the navigation path in the Nota Fiscal Writer and entering the document number to be used as a reference to the new contingency electronic fiscal document.

      Note Note

      You can also manually create a standalone electronic fiscal document in the Nota Fiscal Writer. You must then set the Posted Cont. indicator on the NF-e Data tab.

      End of the note.

  6. In the NF-e/CT-e Monitor, the newly created electronic fiscal document is identified as a contingency electronic fiscal document by an X in the Posted under Contingency column.

  7. You check the system communication status of the contingency document in the Monitor. If the status is blank, then you need to send the request for authorization manually (see User Actions for Individual Documents).

  8. You print the contingency document from the NF Writer.

  9. Depending on the tax authorities’ response to the initial request of the original electronic fiscal document (from step 2, in the case that a request was sent), which you check in the Monitor, proceed as follows:

    1. If the tax authorities send the response Authorized or Rejected, then you must request cancellation or skipping of the original electronic fiscal document (see User Actions for Individual Documents). Alternatively, you can configure the system to automatically send the cancellation request to the tax authorities. See Cancellation under Contingency.

      If the tax authorities approve the cancellation request, then you do not need to take any further action. Note that for the process to be completed, the system communication status must be either 2 (Authorized & Cancellation Authorized) or 4 (Rejected & Skipping (Cancel) Authorized), and an X must be entered in the Canceled column (from step 4).

    2. If the tax authorities send the response Denied, then you do not need to request cancellation of the original electronic fiscal document. All that is required is to cancel the source document or standalone electronic fiscal document, which you already did in step 4.

    If no initial request for authorization was made to the tax authorities, either automatically or manually, then you do not have to wait for the response from the tax authorities as described in 9 1-2 above. In this case, you directly request cancellation from the tax authorities. When they authorize this cancellation, they call it “skipping”, since an NF-e number, which is normally sequential and without gaps, is being skipped. But from the SAP side, you cancel the electronic fiscal document, as described in step 4 above.

Result

You can continue your business process for an individual electronic fiscal document by switching it to contingency processing.