Customer Sign-in

Only registered customers are allowed to use Self-Scanning Client on the industry scanning device. A customer can sign up for a customer account and sign in to the Self-Scanning Client using the customer card.

Store-Specific Check-In

The specific store is already specified by the WDM.

The following business process will be used for the industry device.

  • StartOfTrip
  • Recalculate-transaction
  • EndOfTrip

Initial Sign-in for Customers without a Customer Card

Customers who do not have a customer card yet must sign in to the Self-Scanning Client application. Once the customer gets the customer card, they go to the device dispensing area, scan the customer card and receive an industry scanning device.

Sign-in for Customers with a Customer Card

Customers who already have a customer card must scan their customer card in the device dispensing area to activate the Self-Scanning Client and connect their customer account to the virtual shopping basket. The customer must scan their card each time they take an industry scanning device from the device dispensing area.

Note:
Please note that minor changes to the sign-in process are possible, depending on the customer relationship management (CRM) software in use. For instance, a password prompt can be integrated for security reasons. If the customer uses their own device, the Self-Scanning Client is also able to save the login data on the individual device. Therefore, the customer does not have to re-enter their password every time they open the Self-Scanning Client.

Anonymous User

The Industry Device can only be used by registered customers.