Package de.hybris.platform.ticket.model

Class CsTicketModel

  • All Implemented Interfaces:
    java.io.Serializable
    public class CsTicketModel
extends ItemModel
    Generated model class for type CsTicket first defined at extension ticketsystem.
    See Also:
    Serialized Form

    • Field Detail

      • _TYPECODE

        public static final java.lang.String _TYPECODE
        Generated model type code constant.
        See Also:
        Constant Field Values

      • TICKETID

        public static final java.lang.String TICKETID
        Generated constant - Attribute key of CsTicket.ticketID attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • CUSTOMER

        public static final java.lang.String CUSTOMER
        Generated constant - Attribute key of CsTicket.customer attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • ORDER

        public static final java.lang.String ORDER
        Generated constant - Attribute key of CsTicket.order attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • HEADLINE

        public static final java.lang.String HEADLINE
        Generated constant - Attribute key of CsTicket.headline attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • CATEGORY

        public static final java.lang.String CATEGORY
        Generated constant - Attribute key of CsTicket.category attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • PRIORITY

        public static final java.lang.String PRIORITY
        Generated constant - Attribute key of CsTicket.priority attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • STATE

        public static final java.lang.String STATE
        Generated constant - Attribute key of CsTicket.state attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • ASSIGNEDAGENT

        public static final java.lang.String ASSIGNEDAGENT
        Generated constant - Attribute key of CsTicket.assignedAgent attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • ASSIGNEDGROUP

        public static final java.lang.String ASSIGNEDGROUP
        Generated constant - Attribute key of CsTicket.assignedGroup attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • RESOLUTION

        public static final java.lang.String RESOLUTION
        Generated constant - Attribute key of CsTicket.resolution attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • BASESITE

        public static final java.lang.String BASESITE
        Generated constant - Attribute key of CsTicket.baseSite attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • EVENTS

        public static final java.lang.String EVENTS
        Generated constant - Attribute key of CsTicket.events attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

      • RETENTIONDATE

        public static final java.lang.String RETENTIONDATE
        Generated constant - Attribute key of CsTicket.retentionDate attribute defined at extension ticketsystem.
        See Also:
        Constant Field Values

    • Constructor Detail

      • CsTicketModel

        public CsTicketModel()
        Generated constructor - Default constructor for generic creation.

      • CsTicketModel

        public CsTicketModel​(ItemModelContext ctx)
        Generated constructor - Default constructor for creation with existing context
        Parameters:
        ctx - the model context to be injected, must not be null

      • CsTicketModel

        @Deprecated(since="4.1.1",
            forRemoval=true)
public CsTicketModel​(ItemModel _owner,
                     java.lang.String _ticketID)
        Deprecated, for removal: This API element is subject to removal in a future version.
        since 4.1.1 Please use the default constructor without parameters
        Generated constructor - for all mandatory and initial attributes.
        Parameters:
        _owner - initial attribute declared by type Item at extension core
        _ticketID - initial attribute declared by type CsTicket at extension ticketsystem

    • Method Detail

      • getAssignedAgent

        @Accessor(qualifier="assignedAgent",
          type=GETTER)
public EmployeeModel getAssignedAgent()
        Generated method - Getter of the CsTicket.assignedAgent attribute defined at extension ticketsystem.
        Returns:
        the assignedAgent

      • getAssignedGroup

        @Accessor(qualifier="assignedGroup",
          type=GETTER)
public CsAgentGroupModel getAssignedGroup()
        Generated method - Getter of the CsTicket.assignedGroup attribute defined at extension ticketsystem.
        Returns:
        the assignedGroup

      • getBaseSite

        @Accessor(qualifier="baseSite",
          type=GETTER)
public BaseSiteModel getBaseSite()
        Generated method - Getter of the CsTicket.baseSite attribute defined at extension ticketsystem.
        Returns:
        the baseSite

      • getCustomer

        @Accessor(qualifier="customer",
          type=GETTER)
public UserModel getCustomer()
        Generated method - Getter of the CsTicket.customer attribute defined at extension ticketsystem.
        Returns:
        the customer

      • getEvents

        @Deprecated
@Accessor(qualifier="events",
          type=GETTER)
public java.util.List<CsTicketEventModel> getEvents()
        Deprecated.
        Generated method - Getter of the CsTicket.events attribute defined at extension ticketsystem. Consider using FlexibleSearchService::searchRelation for pagination support of large result sets.
        Returns:
        the events

      • getHeadline

        @Accessor(qualifier="headline",
          type=GETTER)
public java.lang.String getHeadline()
        Generated method - Getter of the CsTicket.headline attribute defined at extension ticketsystem.
        Returns:
        the headline

      • getRetentionDate

        @Accessor(qualifier="retentionDate",
          type=GETTER)
public java.util.Date getRetentionDate()
        Generated method - Getter of the CsTicket.retentionDate attribute defined at extension ticketsystem.
        Returns:
        the retentionDate - Date, when ticket was closed and retention period was started

      • getTicketID

        @Accessor(qualifier="ticketID",
          type=GETTER)
public java.lang.String getTicketID()
        Generated method - Getter of the CsTicket.ticketID attribute defined at extension ticketsystem.
        Returns:
        the ticketID

      • setAssignedAgent

        @Accessor(qualifier="assignedAgent",
          type=SETTER)
public void setAssignedAgent​(EmployeeModel value)
        Generated method - Setter of CsTicket.assignedAgent attribute defined at extension ticketsystem.
        Parameters:
        value - the assignedAgent

      • setAssignedGroup

        @Accessor(qualifier="assignedGroup",
          type=SETTER)
public void setAssignedGroup​(CsAgentGroupModel value)
        Generated method - Setter of CsTicket.assignedGroup attribute defined at extension ticketsystem.
        Parameters:
        value - the assignedGroup

      • setBaseSite

        @Accessor(qualifier="baseSite",
          type=SETTER)
public void setBaseSite​(BaseSiteModel value)
        Generated method - Setter of CsTicket.baseSite attribute defined at extension ticketsystem.
        Parameters:
        value - the baseSite

      • setCategory

        @Accessor(qualifier="category",
          type=SETTER)
public void setCategory​(CsTicketCategory value)
        Generated method - Setter of CsTicket.category attribute defined at extension ticketsystem.
        Parameters:
        value - the category

      • setCustomer

        @Accessor(qualifier="customer",
          type=SETTER)
public void setCustomer​(UserModel value)
        Generated method - Setter of CsTicket.customer attribute defined at extension ticketsystem.
        Parameters:
        value - the customer

      • setHeadline

        @Accessor(qualifier="headline",
          type=SETTER)
public void setHeadline​(java.lang.String value)
        Generated method - Setter of CsTicket.headline attribute defined at extension ticketsystem.
        Parameters:
        value - the headline

      • setPriority

        @Accessor(qualifier="priority",
          type=SETTER)
public void setPriority​(CsTicketPriority value)
        Generated method - Setter of CsTicket.priority attribute defined at extension ticketsystem.
        Parameters:
        value - the priority

      • setRetentionDate

        @Accessor(qualifier="retentionDate",
          type=SETTER)
public void setRetentionDate​(java.util.Date value)
        Generated method - Setter of CsTicket.retentionDate attribute defined at extension ticketsystem.
        Parameters:
        value - the retentionDate - Date, when ticket was closed and retention period was started

      • setState

        @Accessor(qualifier="state",
          type=SETTER)
public void setState​(CsTicketState value)
        Generated method - Setter of CsTicket.state attribute defined at extension ticketsystem.
        Parameters:
        value - the state

      • setTicketID

        @Accessor(qualifier="ticketID",
          type=SETTER)
public void setTicketID​(java.lang.String value)
        Generated method - Initial setter of CsTicket.ticketID attribute defined at extension ticketsystem. Can only be used at creation of model - before first save.
        Parameters:
        value - the ticketID