Quantity Discrepancies
You can enter quantity discrepancies in the business documents in freight order management.
You can enter discrepancies in the following situations, for example:
The actual quantity, the actual weight, or the actual volume is lower than expected.
The actual quantity, the actual weight, or the actual volume is larger than expected.
You have received unexpected cargo.
For more information about the different quantity discrepancies (such as Missing Cargo
or Unexpected Cargo
), see Handling Discrepancies in Transit Warehousing Process.
Prerequisites
If you want to work with tolerances, you have defined a tolerance range in Customizing. For more information, see Customizing for Transportation Management under 
Freight Order Management
Define Discrepancy Profile
.
Features
If you have received the planned quantity, you set the corresponding business document item to Quantity Received as Planned
. The system adds the actual quantity to the business document item automatically and changes the cargo receipt status to On Hand
.
If there is a quantity discrepancy, however, you enter the actual quantity for the relevant business document item. The system automatically performs the following steps:
It automatically changes the cargo receipt status to
On Hand
.It adjusts the actual quantities in the related freight units.
You can deselect this checkbox if the discrepancy has been resolved.
You can also observe tolerances in your quantity discrepancies. If the quantity discrepancy entered is found within the tolerance range defined in Customizing, the system does not set a lock for this quantity discrepancy.
The following special features apply to individual discrepancy subcategories:
The discrepancy subcategories Missing Cargo
and Unexpected Cargo
refer to the number of pieces while the subcategories More Weight/Volume than Expected
and Less Weight/Volume than Expected
refer to weight or volume. If there is a discrepancy in the number of pieces as well as in the weight or volume for the same item, the system creates only one discrepancy for the number of pieces.
Activities
You enter quantity discrepancies on the Quantities
tab page of the respective business document item.
More Information
Handling Discrepancies (forwarding order)
Handling Discrepancies in Transit Warehousing Process (integration with SAP Extended Warehouse Management)