Executing or Displaying Work Items from Within a Message 

Use

In e-mail messages you can define whether the recipient is able to display or execute a work item or to display the Workflow inbox directly from within the message. To do so, define that the relevant links or executable attachments are generated in the message.

In the case of user decisions, you can define that a link is generated in the e-mail for each decision option (for example, approved and refused).

The options available depend on the granularity of the message. The granularity defines whether the message contains just one or multiple notifications (see also: Granularity and Message Structure). 

Procedure

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Create a subscription in the administration application (see also: Defining Subscriptions).

       1.      On the Message tab page in the Delivery Type field, select a delivery type for e-mail messages (HTML Message or Text-Only Message).

If you want to define that the receiver can display or execute a work item directly from the message, first check in transaction SWFVISU whether settings for visualization have already been defined for the relevant single step tasks (see also: Parameters for Work Item Visualization in the UWL).

If this is the case, the settings defined in transaction SWFVISU apply for work item display and execution. The relevant settings in the subscription will be ignored.

If, in transaction SWFVISU, it is defined that work items are displayed or executed by using a WebDynpro application, you must set the parameter WD_HOST in the general settings. For more information about general settings, see General Settings.

       2.       

       3.      In the Granularity field, select the required entry and in the subsequent fields, define which links or executable attachments are to be created.

The possible entries are shown in the tables below:

Represent Work Item Display As/Represent Work Item Execution As

Value	Granularity Option	Description
HTTP link that opens work item display in SAP GUI for HTML	One message per work item One message contains multiple work items	One link generated in e-mail for each work item
HTTP link that opens work item display in SAP GUI for Windows	One message per work item One message contains multiple work items	One link generated in e-mail for each work item
Executable attachment that opens work item display in SAP GUI for Windows	One message per work item One e-mail is created for each work item if one message contains multiple work items	One executable attachment generated in e-mail for each work item
Do not display	All	No link and no executable attachment generated in the e-mail

Calling in the Workflow Inbox

Value	Granularity Option	Description
HTTP link that opens work item inbox in SAP GUI for HTML	All	A link to open the Workflow inbox is generated in the e-mail
HTTP link that opens work item inbox in SAP GUI for Windows	All	A link to open the Workflow inbox is generated in the e-mail
Executable attachment that opens work item inbox in SAP GUI for Windows	All	An executable attachment to open the Workflow inbox is generated in the e-mail
Do not display	All	No link and no executable attachment to open the Workflow inbox is generated in the e-mail

User decision

Work Item	Granularity Option	Description
HTTP Link	One message per work item One message contains multiple work items	A link is generated in the e-mail for each decision option  A link opens a BSP application that completes the user decision with the selected user option.

In the general settings, enter the following details (see also: Defining the General Settings).

¡        Name of SAPLogon entry for SAP Shortcuts

¡        Host part of the URL that references SAP GUI for HTML