Change Management Dashboard - Change Control Management Analytics

The dashboard for the Change Control Management category provides the corresponding status of requests for change and change documents, which are used to display and analyze the behavior of all requests for change and change documents in the Change Request Management application area.

The tiles of this dashboard are separated in two groups, Requests for Change and Change Documents. The following tiles exist in the dashboard:

Group Requests for Change

Tile	Description	Associated KPIs	Drill-Down Views
Created	This tile displays how many requests for change are created.	quantity of closed requests for change	created requests for change per week in column chart by: Prioritiy Status Category
Closed	This tile displays how many requests for change are closed.	quantity of created requests for change iteration of the status In Implementation before the requests are closed iteration of the status Extend Scope before the requests are closed	closed requests for change per week in column chart by: Status Category Prioritiy
Ratio	This tile displays the percentage of the quantity of closed requests versus the quantity of created requests.	quantity of created requests for change quantity of closed requests for change	ratio per week in column chart by: Prioritiy Category
Backlog	This tile displays how many requests for change are still open.	ratio of the open requests for change versus the created requests for change	open requests per week in column chart by: Prioritiy Status Category
Duration	This tile displays the average time in days for processing the requests for change which have been closed.	implementation effort recorded in application area in average in days	average duration of the closed requests per week in column chart by: Prioritiy Status Category
Implementation effort in Average	This tile displays the average recording time in days recorded in the application area.	duration of the requests for change	implementation effort per week in column chart by: Prioritiy Status Category
Implementation effort in Total	This tile displays the total recording time in days recorded in the application area.		implementation effort per week in column chart by Prioritiy Category

Group Change Documents

Tile	Description	Associated KPIs	Drill-Down View
Created	This tile displays how many change documents are created.	quantity of closed change documents	created change documents per week in column chart by: Transaction Type Status Category Priority
Closed	This tile displays how many change documents are closed.	iteration of the status In Process of urgent change iteration of the status In Process of normal change quantity of the created change documents iteration of the status To Be Testedof general change iteration of the status In Process of general change before the documents are closed iteration of the status To Be Tested of urgent change iteration of the status To Be Tested of normal change iteration of the status In Revision of admin change	created change documents per week in column chart by: Transaction Type Status Category Priority Category per Transaction Priority per Transaction
Ratio	This tile displays the quantity of closed change documents versus the quantity of created change documents.	quantity of closed change documents duration of closed change documents quantity of created change documents	ratio per week in column chart by: Transaction Type Category Priority
Backlog	This tile displays how many change documents are still open.	ratio of the open change documents versus the created change documents	open change documents per week in column chart by: Transaction Type Status Category Priority
Duration	This tile displays the average time in days while processing the change documents which have been closed.	average implementation effort recorded in the application area in days	average duration of the closed change documents per week in column chart by: Transaction Type Status Category Priority
Implementation effort in Average	This tile displays the average recording time of change documents in days recorded in the application area.	average duration of the change documents	implementation effort per week in column chart by: Transaction Type Status Category Priority

All the tiles in the dashboard display the data during last 4 weeks, the time restriction can also be removed by removing the global filter (see Defining Global Filter).

The dashboard is displayed in the Change Management Dashboards in the Dashboard Builder.