You use job monitoring to monitor business-critical background jobs in the following contexts:
Solution, business processes, and interfaces
Technical systems and technical scenarios
Monitoring objects collect data in your managed systems and report it to SAP Solution Manager. A monitoring object for job monitoring consists of the following:
Job identification, which defines the set of job instances to be monitored
Monitoring schedule and data collection interval
Set of key figures and corresponding thresholds for alerting
Configuration of the creation of incidents and other notifications for alerts
There are currently two types of monitoring objects for job monitoring:
Business process monitoring objects (BPMon)
These have to be assigned to business process and business process steps, or interfaces and interface steps.
Note
You can create and manage business process monitoring objects for job monitoring from the Systems tab page of job documentation.
Technical monitoring objects (JobMon)
These use the Monitoring and Alerting Infrastructure (MAI), and can be assigned to the following:
Business processes and business process steps, or interfaces and interface steps
Technical scenarios
Both of the above
Note
There are two ways to establish the link between a technical job monitoring object (JobMon) and a business process or interface:
Create a new technical monitoring object for a business process or interface of a solution that has been configured to use the Monitoring and Alerting Infrastructure (MAI).
Assign an existing technical monitoring object to a business process or interface of a solution that has been configured to use the Monitoring and Alerting Infrastructure (MAI).
Use of the Monitoring and Alerting Infrastructure (MAI) can be specified for each solution individually in the monitoring configuration accessible from the Business Process Operations (new) work center.
You have set up monitoring objects for job monitoring.
For information on configuring business process monitoring objects from job documentation, see Configuring Job Monitoring.
For general information on configuring business process monitoring objects (BPMon), see Setting Up Monitoring Objects.
For information on configuring technical job monitoring objects (JobMon), see Unified Job Monitoring Configuration.
The Monitoring view of the Job Management work center is the central access point to job monitoring and alerting functions. It has the following subviews:
The Alert Inbox view displays job alerts generated by business process monitoring.
Note
This view displays a job-specific subset of the alerts displayed in the Business Process Operations work center.
You can do the following for job alerts:
Display business context and detailed information
Send an incident message to IT Service Management
Confirm the processing of open alerts for a single alert or for a group of alerts for a job
Select a scheduled job in the target system, analyze runtime errors, or perform a job analysis to trace the reason for an alert
For more information about general Alert Inbox functions, see Alert Inbox.
The Unified Alert Inbox view displays job alerts for technical monitoring objects (JobMon) generated by the Monitoring and Alerting Infrastructure (MAI).
Note
This view displays a job-specific subset of the alerts displayed in the Business Process Operations (new) work center.
Note
If the technical job monitoring object (JobMon) is assigned to a solution and a business process or interface, this information will also be displayed in the Unified Alert Inbox.
You can handle the job alerts as follows:
Confirm the processing of open alerts for a single alert or for a group of alerts for a job
Display an action log of all activities performed
Postpone alerts (suppress alert generation) for a specified time
Log in to the managed system for detailed analysis and problem resolution
Open the technical system editor to configure the technical system
For more information, see Managing Technical System Information.
Open the landscape browser
For more information, see Managing System Landscape Information.
Configure and display an application for problem analysis
For more information, see Managing Problem Analysis.
For more information about general Alert Inbox functions, see Technical Monitoring Alert Inbox.
In this view, you can track the status of all metrics of technical job monitoring objects (JobMon), independently of the alert creation. For this purpose, for each active technical monitoring object (JobMon), it provides a list with the metric data for previous data collector runs.
Note
The Job Monitoring view is also available in the Technical Monitoring work center.
You can access job monitoring data from the following contexts:
Technical scenarios
Solutions
Systems
For more information, see Unified Job Monitoring.