Content Integration and Management

The Content Integration and Management scenario variant describes the tasks of an administrator, to set up an integrated landscape in which authors and users can use the Content Creation, Publication, and Access variant to work with unstructured documents across location boundaries.

You use this scenario variant to integrate heterogeneous document stores (repositories) in the portal. Users can access the relevant information that is stored in the connected repositories using searches or by browsing. You can use a common user interface in the portal to use cross-repository services, such as feedback, ratings, personal notes, and versioning.

In addition, the integration capabilities of the variant allow you to create connections to other IT scenarios or scenario variants, for example, to Enabling User Collaboration or Information Broadcasting. You can integrate the content of the connected repositories in applications and processes, if these are integrated in the portal and access Knowledge Management capabilities.

Benefits of the variant:

Integration of unstructured information in various existing document stores in the portal and in the business processes and applications mapped in them
Search and classification across all repositories using a single search technology
Use of a modifiable user interface that corresponds to the corporate design and user requirements
Use of cross-repository services

Required Usage Types of SAP NetWeaver

The installable units required for this scenario variant are the same as for the Enterprise Knowledge Management IT scenario.

IT Processes of the Scenario Variant

The Content Integration and Management variant comprises processes that must be performed by administrators to make available an integrated information landscape for users.

This scenario variant comprises the following IT processes:

Process	What You Need To Know
Integrating Repositories	The process contains the configuration of repository managers that are required to integrate the various heterogeneous data stores in your company in the portal. In addition, to the server addresses and administration data, you also specify which services in the repositories can be used. Of course, you can also use the integrated database without integrating other repositories.
Defining Metadata	The definition of properties and metadata contributes to the ability to classify documents more precisely in follow-on processes. Thus, the system can use metadata to automatically sort documents into categories. During a search, you can specify properties and thus narrow down the results.
Indexing Documents	The process comprises the configuration of crawlers, creation of search indexes, and the specification of the required repositories or folders that are to be searched through. The crawling of the integrated repositories and the indexing of the documents they contain is the basis for search and classification. The indexes created in this process are suitable for creating taxonomies.
Creating Taxonomies	You can choose between two classification techniques to automatically sort documents into virtual navigation hierarchies (taxonomies) based on their content and their metadata. The classification techniques available are a) query-based classification and b) example-based classification. Creating taxonomies is an optional process. Of course, you can also use the original physical structure of all integrated stores.
Configuring User Interfaces	Due to the modular configuration, you can modify the user interface to corporate standards and user requirements. Alternatively, you can use the design templates provided by SAP. You can also develop your own user interface elements based on an open Java API.