Sending Alert Notifications
It is not always possible for all planners involved to actively
monitor alerts in the Alert Monitor
. You can
use the following notification functions to ensure that each planner is informed
of alerts in their area of responsibility:
Interactive sending of documents for alerts from the
Alert Monitor
window (see Alert Monitor Window.)Automatic messaging when alerts occur, or at regular intervals.
Features
The following options are available for sending notifications:
Interactive sending of notifications
In the
Alert Monitor
window, you can choose theSend Notification
function in the context menu of an alert to create a notification, and to send it to a recipient of your choice. The system automatically copies the description and the corresponding alert parameters (such as priority, product, location) into the notification. You can change the data, enter extra notes, or add an attachment.Automatic sending of notifications
From the
Alert Monitor
From the
Alert Monitor
, you can automatically send notifications to system users to an email address, or to the inbox in the SAP Business Workplace. For more information, see Automatic Sending from the Alert Monitor.Alert notification using the
Alert Notification Engine
The system can use the
Alert Notification Engine
inSCM Basis
to automatically send alert notifications, using all message channels supported byAlert Management
in theSAP Web Application Server
. For more information, see Alert Notification Engine and Sending Alert Notifications Using the Alert Notification Engine.