Tenders

This section contains detailed descriptions for configuring and handling issues related to tendering, such as cash and non-cash forms of payment, currency and exchange rules, and cash management-related settings.

Some tender parameters are dependent upon currency configuration, therefore you must configure the Currencies component before configuring tenders. For more information, see Currencies.

Tenders are methods of payment accepted at the point of sale that you configure to suit your retail environment. Some examples of a tender that you can create are cash, checks, American Express, UK Pounds, and so fourth. You can assign priority levels to tenders for issuing change to a customer. You can assign tenders to a specific cashier, or in the case of multiple safes, more than one drawer. Configuring tender parameters also enables you to perform cash management functions such as allowing pickups, paid in and paid out operations, deposits, and till balances.

This section defines basic tender characteristics where you can select the type of tender and configure some of the register’s parameters such as how to control cash drawer behavior for a specific tender. You can assign tenders to a specific cashier, or in the case of multiple safes, more than one drawer.

General
Screen Element	Description
This is the Primary Tender	Uses the tender as the local primary currency
Currency	Currency of the tender. For more information, see Currencies.
Drawer Assignment	Drawer in which you keep the tender. Options are as follows:None, 1, 2, Both, or By Cashier (the tender is kept in the drawer assigned to the cashier). Note that more than one cashier can be assigned to a POS terminal, and to a specific cash drawer.
Drawer Open Timing - Payment	Timing for the drawer to open for a payment. Options include: End Of A Transaction, Immediately, or Never.
Drawer Open Timing - Refund	Timing for the drawer to open for a refund. Options include: End Of A Transaction, Immediately, or Never.
Rounding Rule on Sale	Rounds the amount due using predefined rounding rules when a tender is used as payment. For more information about rounding rules, see Rounding Rules.
Trigger Discount	Automatically links a discount to the tender if it is used by a customer as payment. For more information about discounts, see Discounts.
Allow Payment	Allows the tender as payment
Default to Total Due	Submits the transaction balance as the amount for the function at the POS terminal without prompting the cashier when performing a Tender Payment or Tender Refund function for the tender. Limits and restrictions set for this tender remain constant, as if the tender amount is manually entered.
Default to Refund Due	Enables the POS terminal to submit the transaction balance for the tender as the amount without prompting the cashier when a Tender Refund function is performed. Limits and restrictions set for this tender remain constant, as if the tender amount is manually entered.
Auto Reference Number	Reference number that is generated for a tender when issuing a numbered tender back to the customer as part of change
Card Type	Tender options are as follows: None; Credit Card, Debit Card, Gift Card, or Check.
Item Eligibility Attribute Name	Attribute name for an item that is eligible to be paid for with restricted tenders, such as food stamps. Note that the tender must be configured with the same attribute and value as the item attribute.
Attribute Value	Item attribute value
Eligibility Type	Restricts the tender for certain items when you select Not Eligible
Report Group/ Order	Numeric code that identifies the group and order that the tender appears on reports for reporting purposes; you can report credit tenders separately
Item Eligibility Group	Group of items that is eligible to be paid for with a tender. You can use it in situations where some tenders are not allowed to be used to pay for restricted items like alcohol. In some cases, the law requires that customers cannot pay for alcohol with credit cards — they must pay with cash or a debit card. For more information about this type of rule, see Eligibility Rules.
Divisible Amount	Value that the tender amount is divisible by when it is only accepted in certain increments. If the value is set to zero or null, the POS terminal accepts any value for this tender. If it is set to any other value, the POS ensures that the amount tendered is evenly divisible by the divisible amount.
Merchant ID	Merchant identification number for credit card tenders
Rounding Rule on Refund	Rounds the amount owing using predefined rounding rules if the tender is used as a refund to the customer. For more information, see Rounding Rules.
Allow Refund	Refunds the tender to a customer
Allow Void	Voids the tender during a transaction and reverses a tender payment or refund to complete a transaction Example If a customer makes a partial credit payment and cannot make the total payment via credit or any other means, then the sale is suspended or voided. In this case, the tender must be voided and approved to free the POS terminal. To suspend the credit card transaction, you must enable this option for the credit tender. For more information, see the Auto Approve Void parameter. End of the example.
Allow Post Void	Voids a transaction that is paid or partially paid with the tender after the transaction is complete
Auto Approve Void	Approves all voids locally in the SAP Enterprise POS Configurator if the tender requires authorization when you select the Allow Void or Allow Post Void, and the authorization system does not support a transaction void operation Note Some authorization systems do not support a transaction void operation. Even if the voided transaction is not submitted for settlement, the purchase amount is reserved on the customer’s credit card for a couple of days until it is released by the bank. End of the note.
Grouping Code	User-defined identifier for the group that the tender belongs to. For more information about item combinations, see Item Combination Restrictions

This section defines tender limits, such as over and under tendering limits, and allowable refund amounts.

Limits
Screen Element	Description
Minimum Amount	Minimum currency amount of the tender that is accepted at the POS
Maximum Amount	Maximum currency amount of the tender that is accepted at the POS
Allow Over Tendering	Accepts the tender for an amount greater than what is due. You select one of the following options: Not Allowed, Unlimited, Limit by percent, or Limit by amount. To disallow over tendering, you must select Not Allowed.
Over Tender Amount	Transaction amount that can be over tendered, for example, 50.00
Allow Under Tendering	Warns or presents the cashier to continue the transaction or not to accept the tender for an amount less than what is due. Tendering options include: Not Allowed, Allowed, or Allow with purchase minimum.
Confirm Over Tender Amount	Warns or presents the choice to continue or abort the transaction. This data form must be created. For more information about data forms, see Forms Example This option is used where a foreign currency is used as tender at the POS terminal, and the amount that is entered is unusually large. If the tender amount is defined as $100.00 and the change owing to a customer exceeds this amount, the choice to continue the transaction or not is displayed on the POS. End of the example.
Allow Split Tender	Tender options for the customer to pay for items with. For example a customer may want to pay for an item with half cash and half credit card.
Minimum Percent of Purchase	Minimum percent of purchase that you can under tender

This section defines refund rules that include maximum refund amounts, restrictions on refunds, and auto refunds.

Refund Rules
Screen Element	Description
Maximum Refund Amount	Maximum allowed value of the refund. Refund amounts in this tender can be configured for different tiers in ascending order:Tier 1, Tier 2, Tier 3, Tier 4, and Tier 5. Example If the cashier enters 60.00 in Tier 1 they must enter a value greater than that in Tier 2. Permissions for each tier are set so that the cashier or permission group may or may not have permission to refund for all five amounts. For more information about the various types of permissions, see Permissions. End of the example.
Restrict Refunds to	Restricts the refund to a specific tender
Use Original Card/Account Data	Issues a refund against the account originally used for payment if the tender is a credit or debit card
Auto Refund Function (UDF)	Triggers refunds automatically when there is no ambiguity as to which tenders must be used for refund purposes. For example, if the transaction tender is cash, the refund is restricted to cash, and the tender is configured with an auto refund UDF that issues the refund. Note that you must select a refund-related function and not any other. For more information, see Transactions.
Refund Tenders with Same Account Individually	Forces an automatic refund for a single account that was originally tendered

This section describes cash management parameters that determine how tenders are handled, for example, if loans and pickups are allowed, and if bank and safe deposits can be performed. It also defines warning and lockout amounts for tenders.

Cash Management
Screen Element	Description
Allow Pickup	Allows pickup of the tender at the POS
Pickup Due Warning Amount	Tender amount that triggers a warning when the amount of this tender stored in the till is too high and needs to be picked up, when you select the Allow Pickup check box
Pickup Due Lock-Out Amount	Threshold amount that prevents all transactions until a pickup is performed, when tender pickups are allowed and a warning amount is set
Maximum Pickup Amount	Maximum threshold amount of the tender that can be accumulated in the till before a pickup is required
Allow Loan	Allows loans of the tender
Loan Due Warning Amount	Tender amount that triggers a warning when the amount of this tender stored in the till is too low, when you select the Allow Loan check box
Maximum Loan Amount	Maximum amount of the tender that you can loan to a till
Requires Balancing	Enables rebalancing
Allow Negative Actual Amount	Allows negative tender balances. This is not possible for cash tenders.
Tender Details Required	Specifies that details about the tender must be collected
Allow Bank Deposit	Specifies deposit of the tender to the bank

This section describes tender details that allow cash back allowances for a tender.

Details
Screen Element	Description
Ask For Name	Applies to tenders that require a name when used to pay for transactions, such as checks
Ask For Number	Applies to tenders that require a number when used to pay for transactions, such as checks
Maximum Length For Name	Maximum number of characters for a customer’s check name
Maximum Length For Number	Maximum number of characters for a customer’s check number
Limit Tender Acceptance/Reissue to Allowed Value Only	Only accepts tender in the amounts you specify
Denomination Type	Denomination of the tender
Amount	The amount of tender for this value
Description	A description of the tender value
Allow Tendering	Payment for the specific value. You must select the Limit Tender Acceptance / Reissue to Allowed Value Only check box.
Balancing Rule	Balancing rule for the tender
Cash Back	Allows the cashier to give cash back when using this tender

This section describes exchange rules that allow the cashier to perform currency exchanges.

Exchange Rules
Screen Element	Description
Allow Exchange To	Allows currency exchanges

This section describes tender change rules that govern how change is provided to the store’s customer. You can trigger separate document printing upon reissuing a tender. For example, a credit note can be printed on a separate slip. Documents (such as, credit notes) are printed and reissued back to a customer as change in transactions where cash cannot be used as change. For example, gift certificates can be used to pay for an item that totals less than the total gift certificate amount. If you want the customer to return and spend the remaining amount of the gift certificate in your store, then a credit note is preferred as change over cash.

Change Rules
Screen Element	Description
Change in this Tender is Reported as Reissued	Reports change of tender as reissued
Change Issue Priority	Priority level of the tender when issuing change to a customer. Zero is the highest priority. You can designate a default change tender by assigning the chosen tender the highest priority
Issue Change With	Tender in which change is issued back to the customer during payment. You can reissue multiple tenders back to the customer.
If Change Amount is Greater Than	Threshold amount over which the cashier cannot return change in a tender to the customer Example If you specify that 100 is the threshold change amount, and select the Cash and Gift Certificate check boxes, then no tenders other than those specified are issued in change over 100 dollars. End of the example.
Divisible Amounts	Tender for the remaining amount of change due
Trigger Documents	Triggers printing of a separate document if change is given back to the customer in a different tender
Destination	Type of printer or display. The document is displayed instead of triggering a hard copy printed document
Timing	Specifies timing when the document is displayed or printed
Archive	Archives the printed document in the database
Reprint to Previous	Prints the document with the one listed before it
Count	Indicates that a count of this document's print should be maintained in the system, and that the receipt document can use the count to print the number of times the document was printed
Prompt for Multiple Copies	Prompts for more than one copy of the document

This section describes parameters for documents.

Documents
Screen Element	Description
Destination	Displays the type of printer or display. The document can be displayed instead of triggering a hard copy printed document.
Timing	Specifies when the document is displayed or printed
Archive	Archives the printed document in the database
Reprint to Previous	Allows the document to print with the document listed before it
Count	Indicates that a count of the document's print must be maintained when you select this check box. This is relevant only when the document is destined to the receipt printer
Prompt for Multiple Copies	Prompts the cashier for more than one copy of the document