Cancel Card 
Use
You can use this function to cancel a card contract for credit cards. You can create, change, display, execute, deactivate, and delete a cancellation order for a card.
Cancellation is subject to special cancellation rules. It is also registered in the Card Management system, and the information is forwarded to the processor.
Integration
Card cancellation receives essential parts from its assignment to a card contract and the related business partners.
Prerequisites
· The card product of the card you want to cancel has the cancel card feature as a permitted process.
· The cancel card feature has not been locked.
· In the Interfaces to the Processor section, the card product has the Cancel Card process defined with a valid output mode.
You can find the settings for the product in Customizing for Account Management (FS-AM) by choosing Product Management ® Product Definition ® Card Products.
· You can only cancel active or locked cards if they have a lock reason that permits cancellation.
· The card has not expired.
· The card has not been destroyed.
· The copy status of the card is not Initial.
Reproduced cards with an initial copy status can be canceled if this is permitted in the card product, as long as the cards have not expired.
You can find the settings for the lock reason for a card in Customizing for Account Management (FS -AM) by choosing Contract Management ® Card ® Define Lock Reasons.
Scope of Functions
Creating a cancellation order
An order for card cancellation is created. The created order has the status Entered and can be activated and executed in further steps.
If the activation of the card cancellation is not subject to release, Card Management is informed of the cancellation when the order is activated.
If the activation of the card cancellation is subject to release, the order is transferred to the release process. However, the Card Management system is not informed of the cancellation.
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1. The cancellation order is released
When the card cancellation is released, all checks related to the card and cancellation data are repeated. If cancellation is permitted, the order is updated with the new data and the order status set to Activated. Card Management is informed of the card cancellation.
2. The cancellation order is rejected
If the activation of a card cancellation is rejected in the release process, the order status is set to Deleted. The Card Management system is not informed of this.
Registering the card cancellation in the Card Management system
The card data is changed here as follows:
The cancellation date is written in the Canceled On field for the card.
If there is no system renewal lock set on the card, one may be set on it during registration. The order is flagged to show whether or not a system renewal lock has been set. This is important when reversing a card cancellation to ensure that the system renewal lock is only reset once this lock has actually been set by the cancellation order.
If a cancellation order already exists for a card, you have the following options:
· The order has the status Deactivated or Deleted.
You can create another order for the card.
· The order has the status Created, Active, or Executed.
You cannot create another order for the card.
Activities
On the SAP Easy Access screen, choose Account Management ® Card ® Card Master Data ® Cancel Card.
You can now create a new cancellation order for a card, or change, display, execute, deactivate, or delete an existing order.
Create and activate an order for card cancellation
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1. If you choose Show New Creation Area, you can display the fields for creating a new order.
2. Choose the card type from the list.
3. Enter the card number.
If you do not know the card number, you can search for it using the input help. The system only displays the card numbers that correspond to all your selection criteria.
4. Choose Card Cancellation ® Create.
The next screen appears with the following tab pages: These tab pages contain business-related groupings of individual fields.
5. If you choose Card Cancellation ® Save you can save the data you entered without it being transferred to the card contract.
The system sets the order status of the card to Created. The system also assigns an order number. You cannot create a new order for card cancellation for this card contract.
6. Choose Card Cancellation ® Activate to activate the data for card cancellation and transfer it to the card contract.
The system transfers the cancellation date and sets a renewal lock on the card contract.
It assigns an order number and sets the order status to Activated.
If a release procedure is defined for this processing step in Customizing for Account Management, the system sets the release status of the order to In Release.
Change an order for card cancellation
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1. Enter the order number of the cancellation order to be changed.
If you do not know the order number, you can search for it using the input help.
2. Choose Card Cancellation ® Change.
3. Change the required data and then choose Save or Activate.
Execute an order for card cancellation
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1. Enter the order number of the cancellation order to be executed.
If you do not know the order number, you can search for it using the input help.
2. Choose Card Cancellation ® Change.
3. Check and correct the data now displayed and choose Card Cancellation ® Execute.
You can only execute activated orders. You cannot change an order once it has been executed. You cannot create a new order for card cancellation for this card contract.
The system forwards the data to the processor, depending on the output mode of the Cancel Card card process (online, batch, or no transfer).
Deactivate an order for card cancellation
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1. Enter the order number of the cancellation order you want to deactivate.
If you do not know the order number, you can search for it using the input help.
2. Choose Card Cancellation ® Change.
3. Choose Card Cancellation ® Deactivate.
The system now removes the cancellation date and the system renewal lock from the card contract.
If a release procedure is defined for this processing step in Customizing for Account Management (FS-AM), the system changes the release status of the order to In Release.
You can only deactivate activated orders. A deactivated order cannot be changed.
The order status Deactivated is a final status for this order. You can, however, create a new order for this card contract.
Delete an order for card cancellation
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1. Enter the order number of the cancellation order to be executed.
If you do not know the order number, you can search for it using the input help.
2. Choose Card Cancellation ® Change.
You can only delete orders that have the status Created.
3. Choose Card Cancellation ® Delete.
The system removes the system renewal lock from the card contract and sets the order status to Deleted.
A deleted order cannot be changed.
The order status Deleted is a final status for this order. You can, however, create a new order for this card contract.