Editing Cancellation Data 

Use

On the Notice Data tab page, you can display and edit the data for the current order for card cancellation, for the associated card contract and the data for card cancellation in various group boxes. The available data depends on:

·        System settings in the product Customizing for Account Management

·        Editing mode (create, change, display)

·        Specifications in the Business Data Toolset (BDT)

The system displays the data for the current order. You cannot enter or change any of these details.

The relevant data for the card contract is displayed in the Card Holder group box. You cannot enter or change any of these details.

The relevant data for the card pool contract is displayed in the Card Pool group box. You cannot enter or change any of these details.

In the Card Cancellation Data/Card Pool Cancellation Data group box, the system supplies default values that you can change in accordance with your values.

Note that cancellation is subject to special rules.

Example: Cancellation reason, cancellation period.

Procedure

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       1.      In the Card Contract/Card Pool group box, check whether you are editing the correct contract.

       2.      Enter the required data.

       3.      The system enters the current date as default in the Receipt of Cancellation field.

This date must not be in the past, but you can amend it to a date in the future.

       4.      The default value in the Cancellation Date field is the next valid cancellation date. You can, however, change this date according to your specifications.

If any of your entries are outside the cancellation period, you receive an error message and must correct the entry.

       5.      If you select Immediate Execution, the cancellation is executed as soon as the order is activated and thereby forwarded to the processor.

       6.      If you select the Post Charge-Free field, no charges are calculated for cancellation of the card or card pool.

       7.      The Canceled By field is blank if the cancellation is initiated by the bank. If the cancellation is initiated by the customer, the system enters the card holder as the default value.

You can overwrite the default value entered by the system. You can make the following entries in the Canceled By field for a main card or additional card:

...

                            a.      Main Card
The card holder or account holder can be entered in the Canceled By field for a main card.

                            b.      Additional Card
The card holder, the card holder of the main card or the account holder can be entered in the Canceled By field for an additional card.

                            c.      Main Card and Additional Card
If the person giving notice is none of the above, you can enter this in the Notes field and leave the Canceled By field blank.

       8.      The system enters a value in the Role field automatically.

This entry is dependent on the canceller and is entered accordingly.

       9.      In the Output Mode field, choose the output mode for transferring the data to the processor from the list.

The default value entered here is taken from the product definition in the Customizing for Account Management (FS-AM) under Product Management ® Product Definition ® Card Products/Card Pool Products.

This is the output mode for the Card/Card Pool Cancellation process.

   10.      You can enter more information on the cancellation in the Notice Note field.

Choose Extras ® Change Documents for the Current Cursor Field/Card Pool Change Documents to display all changes previously made to the card pool.

For more information about change documents, see Change Document.

For more information about the Business Data Toolset (BDT), see Business Data Toolset.