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Function documentationMobile Client Companion Locate this document in the navigation structure

 

This function provides you with an overview of the activities that you can perform on the Mobile Client Companion. Using this application, you can maintain specific data on a Personal Digital Assistant (PDA), such as:

  • Activity information

  • Samples distributed in the pharmaceutical application

  • Business partner and contact person details along with their professional relationships

Note Note

The Mobile Client Companion is only available for two industry verticals:

  • Pharmaceuticals

  • Consumer goods

End of the note.

Prerequisites

You have set up the Mobile Client Companion application on your PDA. For more information, see Setting Up the Mobile Client Companion.

Features

  • Activity Management

    Activities allow you to filter a list of activities, create activities, and maintain notes for an activity.

    • Activity Journals: This function also provides you with predefined reports, known as activity journals, which allow you to report on activities performed. These reports contain details such as the products assigned. If the Mobile Client Companion is being used in the pharmaceuticals industry, you can maintain the number of samples as well as a signature function to legalize the report as part of the activity journal.

    • Surveys: A survey is a type of questionnaire that can be used to gather information from specific users, for example, as part of a marketing campaign to test the market before launching a new product, or as part of a customer satisfaction survey to gather feedback on a product already purchased.

      Whenever you synchronize your data with your mobile client, the activity records along with their associated surveys are also downloaded to the Mobile Client Companion. Only the surveys that have been designed to be viewed on the Mobile Client Companion are downloaded to the PDA.

  • Sample Management

    Samples allow you to maintain the details of the samples, such as name of the product, and the quantity to be distributed or that has been distributed. Before you can distribute samples to a contact person, the system performs the Prescription Drug Marketing Act (PDMA) check on the number of samples to be distributed and contact person. The sample management feature is available only for the SAP CRM Mobile Client Companion Pharmaceuticals application.

  • Contact Person Administration

    • Details: Allows you to filter and view the details of a contact person. Additionally, you can create a contact person record.

    • Marketing profiles: Enables you to maintain the marketing attributes contained here by filling them with values.

  • Business Partner Maintenance

    • Details: Enables you to filter and view the details of a business partner associated with your company.

    • Marketing profiles: Enables you to maintain the Marketing attributes contained here by filling them with values.