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Function documentation Mobile Client Companion Administration Locate the document in its SAP Library structure

Use

This function details the synchronization activities between the Mobile Client Companion and your mobile client. The Mobile Client Companion business component within the mobile client application enables you to administer data between your Personal Digital Assistant (PDA) and the mobile client.

This function also describes how you can view the rejections that are triggered when there is a failure after data exchange between your PDA and the mobile client.

 

Features

·        Synchronization

Allows you to update your Mobile Client Companion with the most recent data that is present in your mobile client application. Data is synchronized based on the date range that you specify and the type of data, such as activities that is to be downloaded. Along with the activity records, the system also downloads the related contact person and business partner information to the PDA.

The synchronization process is triggered from the mobile client and not from the Mobile Client Companion. The Microsoft ActiveSync application service handles the synchronization activities between the mobile client and the Mobile Client Companion.

  Note

·         When you trigger synchronization, a status message appears indicating that the synchronization process is complete. This means, that the data is only transferred to the Microsoft ActiveSync application service. This application service then proceeds in transferring the data to the PDA.

·         If your PDA is connected to the mobile client, then any data that is created on the Mobile Client Companion is automatically transferred to the mobile client.

 

·        Rejections

Enables you to view the rejections that you receive on the mobile client. Rejections are messages that are triggered when the data upload from the Mobile Client Companion to the mobile client using Microsoft ActiveSync is not successful. The failure of the data upload can be due to incorrect or insufficient data.

The rejections are grouped according to the business components from which they are triggered and they allow you to understand the cause of the error. You can then rectify this error by performing your insert, update, or delete content operation again.

 Note

If the information displayed in the rejection is technical, then you must contact your system administrator.

For more information about how rejections are handled in a mobile client application, see Rejections.

 

See also:

Mobile Client Companion

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