ITS Log Files (SAP Library - ITS Tuning and Troubleshooting Guide)

ITS Log Files

To support troubleshooting, the Internet Transaction Server (ITS) keeps logs about:

All AGate instances write information to the same log files, which are stored under

C:\program files\sap\its\2.0\<ITS instance>\logs

Logs are distinct from traces, which are written to keep track of errors that occur at runtime.

Log files are ASCII files, which have the file extension .log .

There are four log file types. For full details on each, click on the links:

Log File	Description
Access Logs	Access logs contain information about ITS service usage.
Diagnostics Logs	Diagnostics logs contain diagnostics information passed to a client when requested in the URL command ~command=diagnostics .
Load Statistics Logs	Load statistics logs contain information about the AGate load.
Performance Logs	Performance logs contain information about the performance of the AGate instances running.

In ITS Administration, you can:

You can also assign a default viewer such as the Windows application Notepad.

For further information about how the ITS handles log files, see Log File Handling.