Installing Availability Agent CCMSPING (SAP Library

Installing Availability Agent CCMSPING

Use

You must install the availability agent CCMSPING in your monitored IT environment before you can use availability monitoring.

Caution

If you want to monitor systems up to SAP Web Application Server 6.10, take SAP Note 415447 into account. If you are not sure whether you have imported the kernel patches mentioned in the note for all monitored systems, use CCMSPING for SAP Basis 4.6D. You can find this program in the Software Center of the SAP Service Marketplace (see below) at http://service.sap.com/swcenter-main. In the navigation bar there, choose SAP R/3 ® ® SAP R/3 4.6C ® Binary Patches ® SAP Kernel 4.6D or SAP Kernel 4.6D 64 BIT ® <operating system> ® Database independent. If you have installed the required kernel patches, always use the newest release of CCMSPING.

Background documentation

CCMSPING is backward-compatible in relation to the SAP Basis release. This means that:

The release of the agent may be higher than the release of the central monitoring system with which the agent is communicating. We do, however, recommend that you use as high a release status as possible for the central monitoring system.
The release of the agent can be higher than the SAP Basis release of the monitored SAP system.

Procedure

Log on to the Software Center of the SAP Service Marketplace at http://service.sap.com/swcenter-main with your SAP user name and password.

In the navigation bar, choose SAP WEB AS ® SAP WEB AS 6.10 ® Binary Patches ® SAP Kernel 6.20/SAP Kernel 6.20 64-BIT ® <Operating System> ® Database Independent.

In this directory, you will find the archive CCMAGENT.SAR. Download this file.

Decompress the archive with the SAPCAR tool. Take SAP Note 212876 into account.

You must only install the agent once on any host in your IT environment, and it is not necessary to install the agent on a host with an SAP system. If you want to monitor a very large number of systems (>100=, we recommend that you do not install the agent on a host on which an SAP system is running.

For installations under Windows NT or Windows 2000, ensure that the directory \\host\saploc\prfclog exists and that saploc is released.

Install CCMSPING with the call ccmsping –R. Enter the following data during the installation:

Parameter	Description
R/3 system ID	System ID of the central monitoring system
client	Valid client in the central monitoring system
user	Valid user in the central monitoring system
password	Associated password; the password is not stored, but rather is used only once for the logon
language	Language (such as de = German, en = English)
hostname of message server	Host name of the message server in the central monitoring system
use Load Balancing	Should load balancing be used [Y/N]?
group	Logon group (only for load balancing)
hostname of message server	Host name of an application server in the central monitoring system (only without load balancing)
system number	Instance number of the above application server (only without load balancing)
route string	Host and port of the SAProuter in the format /H/<Router_Host>/S/<Router_Port>/H (only if the connection to the central monitoring system goes through a router)
trace level	Should a trace be set (1,2,3) or not (0)? You set the trace both for the system and for the gateway.

In relation to the central monitoring system, CCMSPING functions as an RFC server that is registered at the CEN gateway. If you have successfully logged on the central monitoring system, the system displays the message Successfully registered at SID.

For Windows NT and Windows 2000, you can automatically enter CCMSPING as a service and start it. For UNIX platforms, CCMSPING is not yet automatically started. Start it using the command ccmsping –DCCMS. If the registration is successful, the system displays the message Exiting with code 0.

On a UNIX platform, you must also ensure yourself that CCMSPING is automatically started after a restart of the server (for example, by entering the start command in INITTAB).

You have completed the installation of CCMSPING. For you to be able to check the availability of systems and application servers, two prerequisites must be fulfilled:

There must be a maintained version of the file SERVICES with the port numbers of the message servers of the monitored systems on the host on which CCMSPING is installed (see Adding Systems to the Availability Monitoring Manually).

The required database tables must be maintained in the central monitoring system (the system in which CCMSPING is registered). You can do this, for example, using the Upload System List pushbutton (see Customizing Availability Monitoring).

To be able to use availability monitoring, you must start the startup method on the central instance of your central monitoring system. You can do this by Resetting the Monitoring Segment to WARMUP Status on this server.