Active Monitoring 
Active Monitoring
Use
This report automatically informs the agents responsible when too many incorrect IDocs are found.
Integration
Active monitoring is not used for processing or reimporting of an incorrect IDoc. Exception handling of every incorrect IDoc is responsible for this.
Activities
You plan the report to run regularly with a variant. The IDocs which satisfy the selection criteria are subdivided into status groups for statistical purposes. The variant also informs the report of the critical status group(s). If the critical group contains more IDocs than specified in the critical number of IDocs, a message is sent to a predefined recipient.
The recipient receives the notification in the form of a work item displayed in their integrated inbox (see also:
Role Resolution in Exception Handling ). If they execute the work item, the IDoc statistics are displayed with the values determined at the time of evaluation. The agent can display the current status of these IDocs using the Refresh function. The selection criteria which led to the notification are also used for this evaluation.
An important customer orders goods via EDI on working days, between 8am and 6pm. These goods are to be delivered at 4pm the next day. To ensure that the delivery is made on time, the ordered quantity must be recorded by midday on the day of delivery. The active monitoring function is to be used at 8am every morning to determine whether there are any orders which could not be processed automatically. The report, therefore, is started at the same time every day and 0 is selected as the critical number of IDocs. The agent responsible is notified if any incorrect IDocs are found and can then manually process the outstanding orders by midday.
See also:
Configure Active Monitoring Schedule Monitoring Job (example)