Work Item Display: Technical View 

Use

The technical work item display shows all information from the environment of the work item displayed.

The technical work item display is intended in particular for workflow system administrators.

The data is always formatted and displayed in a similar way irrespective of the work item type. You should note the work item type shown on the screen.

Features

General

Work item information

In the case of processed work items, the Messages function can be used to display the return codes returned to the workflow system after execution of the object method.

Deadline data

Here you can find the current dates/times (creation date/time of work item and date/time processing started and ended) as well as the deadlines that are monitored by the runtime system (requested and latest start and end deadlines).

A monitored deadline shown with red is in the past. If the symbol is displayed as well, a defined action was triggered.

Description

This description displayed here is taken from the task definition. It is used to inform the selected agents and contains instructions and recommendations on processing the work item displayed.

If you have selected a work item using the work item selection or the workflow outbox rather than your workflow inbox, you can execute it provided you are one of the possible agents.

You do not need to be one of the recipients in this case.

Additional functions

As well as the functions available in the standard view of the work item display, the following additional functions are also available:

Each object referenced in the work item container is displayed with its default attribute. The default method of each object can be executed upon request. If no default attribute is defined for the object type, the key fields of the object are displayed instead.

You can extend and process the list of objects. The main purpose of this is to make the relevant information available to the agents of the subsequent steps in the workflow as well.

Only object types that support the IFFIND interface can be selected. You identify an actual object of this type by specifying its key fields.

Type-specific data only applies to work queue and wait step work items.

For work queue work items (type A), the objects and tasks contained in the work queue are listed.

For wait step work items (type E), the number of events expected (information taken from the workflow definition) and the number of events that have already occurred are specified.

In order to make it possible to check the runtime system's program execution (work item manager and workflow manager) in debugging mode after execution of an object method, internal communication within the workflow system cannot take place asynchronously. To achieve this, execute the work item for test purposes. Enter /h in the command field first to go to the debugging mode.

The work item (type F or W) whose deadlines or completion are monitored by the workflow system is displayed.

This function is only possible and active from missed deadline work items. This function displays the work item. Full display functionality, including all navigation and change options, is also available here for this work item.

You go to the relevant line of the instance linkage table, in which the expected event (identified by object type and event ID) and the object (identified by object reference) are specified.

This function is only possible and active for those work items that wait for an event that completes them. This may apply to dialog work items (type W) and background work items (type B). This does apply to wait step work items (type E).

This function displays the content of the task container.

Activities

You can go to the technical view of the work item display by choosing Goto ® Technical work item display in the work item display or by having this display variant as a presetting in your personal workflow settings.