Work Item Analysis 

Use

You can use work item analysis to carry out statistical evaluations on work items. The work items to be analyzed can be limited according to time, type and task.

Features

Work items per task

Number of work items of the specified type or for the specified tasks generated in the specified monitoring period. The list is sorted according to task.

Double-clicking on an entry in the list displays all the work items for the task in another list. From this list you can select to go to the work item display and to go to the workflow log .

Work items with monitored deadlines

Number of work items of the specified type or specified tasks, which are subject to deadline monitoring.

The work items are displayed in an overview tree sorted according to the type of deadline monitoring and task. Double-clicking on an entry displays the work item.

Work items by processing duration

Information on the processing duration of work items of the specified type or on the specified tasks whose processing ended in the monitoring period. The list is sorted according to task.

Provided there are appropriate work items, the current monitoring period is compared with a prior period of the same length. The variances and differences are shown.

For further information, refer to Technical Details on Calculation and Threshold Value and Average Value.

Activities

To call work item analysis, choose Tools ® Business Workflow ® Development ® Reporting ® Work item analysis ® ...