Sales Order Handling for Make-To and Assembly Orders 

Purpose

You need make-to or assembly order processing in sales order-related production for a sales order with requirements that cannot be met by the stock of finished products in the warehouse.

You can start production directly from the sales order, or after requirements planning has been completed once the planned order has been converted.

Sales order processing differentiates between:

Products without variants are uniquely identified with a material number and are described as a single-level bill of material (BOM), or as exactly one variant in a multi-level BOM. In these cases, you normally want to start production without calculating the requirements for the product in preliminary planning. Assemblies can, however be planned in advance without specific requirements and be calculated using dependent requirements. Here, sales order processing is no different to that for other uniquely identified products.

In comparison, products with variants need additional information and master data such as:

In these cases, the product is configured according to specific customer requirements. This means that the system uses the classifying characteristics to make an evaluation in the sales order. It uses the evaluation later in the production process to select the exact assemblies from a planned super BOM, which can be forwarded from regulations, stored in the system. This type of product definition is particularly useful for complex products with large numbers of variants.

This procedure is also suitable for sales order-related products that can be described in detail using characteristics.

When absolutely necessary, a configured variant can be used in the sales order as the basis for other structural adjustments made to meet for this customer requirement. This is then called an order BOM.

You can only access order BOMs directly from the sales order. They have to be processed and adjusted after posting the sales order.

 

The relevant Quality Management processes in this scenario are described in detail in QM in Sales and Distribution.

Prerequisites

The following R/3 components are integrated in assembly and make-to-order sales handling:

SAP Component

Functions

Sales

Sales quotation, order and contract processing

Variant Configuration

Configuration of articles

Credit and risk management

Credit limit checks, guarantees for open receivables

Shipping

Deliveries, goods issue

Warehouse Management

Stock placement and removal

Transportation

Transportation planning and processing

Billing

Invoice verification

Information system

Planning, forecasts, and statistics

An interface provides access to the enterprise areas of Planning and Production in Logistics.

Process Flow

Outline agreements

Use for a sales order

  1. You send the exact and binding product information (for example, prices, delivery dates) to the customer in the form of a quotation. A valid quotation that has been accepted by the customer can then be converted into a sales order.
  2. A sales order is a short-term agreement for delivering products to a customer. The following functions are available:

Credit and risk management

In credit management you can run static or dynamic checks on credit limits at different stages in sales order processing (for example, in the order, the delivery or at goods issue).
Risk Management provides additional procedures for guaranteeing against credit risk, such as documentary payments, payment cards or export credit insurance.

Shipping

  1. You trigger shipping processing by creating deliveries from orders that are due to be shipped.
  1. In picking, you remove goods from the warehouse and prepare them in the picking area. These functions are also supported by the Warehouse Management system.
  2. Delivery items are packed by assigning shipping units that can be composed of materials and packing, or just the delivery item.
  3. Goods issue is the final step in shipping. This leads to a reduction in the customer special stock levels and an update in the balance sheet account in Financial Accounting (FI).

Warehouse Management

Picking links warehouse management (WM) with sales order processing. The system differentiates between picking in warehouses with fixed bin locations, or in warehouses with random storage (using transfer orders).

Transportation

Billing

Information system

The information system helps you in planning, forecasts, and analyses. It uses master data and any transaction data that may result from the business processes for its evaluations.

Result

The following scenarios can also be used in conjunction with sales order handling for assembly or make-to-order orders:

Presales Handling

Returnables/Empties Handling

Foreign Trade Handling

Complaints Handling