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The transactional app Process Receivables is intended for collection specialists whose main task is to contact customers in order to request payment of overdue receivables. As a collection specialist, you can access a list of receivables payable by an individual customer. You can then create promises to pay and dispute cases. You start the app either by entering a customer number directly, or by searching for a customer, or else by drilling down to an individual customer from the Process Collections Worklist app.

Key Features

  • View the overall status of customer receivables, such as invoice details, credit memos, credit information, and customer contact history

  • Display the aging of the receivables in a due date grid

  • Create a promise to pay for a customer invoice

  • Create a dispute case for a customer invoice

  • Create resubmissions

  • Edit a note at customer level

Related Back-End Transactions

The app is related to the following back-end transaction(s):

Similar functions are available if you drill down from transaction My Worklist (UDM_SPECIALIST).

Navigation Targets

The app offers the option of accessing the following apps directly:

Note Note

The linked apps must already be available in your system landscape, otherwise you have to implement them along with this app.

End of the note.

System Landscape Requirements

The app consists of front-end components (such as the user interfaces) and back-end components (such as the OData service). The back-end components and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

Back-End Components Delivered with (Product Version Stack)

SAP Simple Finance add-on 1.0 SPS04 for SAP Business Suite powered by SAP HANA

Front-End Components Delivered with (Product Version Stack)

SAP Fiori for the SAP Simple Finance add-on 1.0 SPS04 for SAP Business Suite powered by SAP HANA

SAP Fiori System Landscape Options

Note Note

This app runs on desktops only.

End of the note.

Component for Customer Incidents

FIN-FIO-CCD