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The transactional app Process Collections Worklist is intended for collection specialists whose main task is to contact customers in order to request payment of overdue receivables. As a collection specialist, you can process your prioritized collections worklist. The worklist enables you to focus on the most urgent customers, for example, those with the highest overdue amount or where the amount has been overdue for a long time.

Key Features

  • Show the collections worklist for the user

  • Access the worklist of other users

  • Assign worklist items to other users

  • Create a dunning proposal

  • Block customers for dunning in dunning proposal

  • Execute printout of dunning letters

Related Back-End Transactions

The app is related to the following back-end transaction(s):

  • My Worklist (UDM_SPECIALIST)

  • Dunning (F150)

Navigation Targets

The app offers the option of accessing the following app directly: Process Receivables.

Note Note

The linked app must already be available in your system landscape, otherwise you have to implement it along with this app.

End of the note.

System Landscape Requirements

The app consists of front-end components (such as the user interfaces) and back-end components (such as the OData service). The back-end components and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

Back-End Components Delivered with (Product Version Stack)

SAP Simple Finance add-on 1.0 SPS04 for SAP Business Suite powered by SAP HANA

Front-End Components Delivered with (Product Version Stack)

SAP Fiori for the SAP Simple Finance add-on 1.0 SPS04 for SAP Business Suite powered by SAP HANA

SAP Fiori System Landscape Options

Note Note

This app runs on desktops only.

End of the note.

Component for Customer Incidents

FIN-FIO-CCD