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With the transactional app Create Correspondence you can easily preview and send correspondence to customers including account statements, invoices, and open items lists. The app can be launched from the SAP Fiori launchpad or called by other applications such as Process Receivables and Manage Customer Line Items. Launching from the launchpad offers more choices in the types of correspondence available while launching from other applications reduces user inputs by leveraging the information from the calling application.

Key Features

  • Send correspondence to customers via email, fax, or printed copy

  • Choose from among many preformatted types of correspondence for example, account statements, open item listings, and invoices

  • Preview the correspondence before sending it

  • Add an optional cover note to email correspondence

Related Back-End Transactions

The app is related to the following back-end transaction(s):

FB12 - Request Correspondence

For more information, see Correspondence and Internal Evaluations.

System Landscape Requirements

The app consists of front-end components (such as the user interfaces) and back-end components (such as the OData service). The back-end components and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

Back-End Components Delivered with (Product Version Stack)

SAP Simple Finance add-on 1.0 SPS04 for SAP Business Suite powered by SAP HANA

Front-End Components Delivered with (Product Version Stack)

SAP Fiori for the SAP Simple Finance add-on 1.0 SPS04 for SAP Business Suite powered by SAP HANA

SAP Fiori System Landscape Options

Component for Customer Incidents

FI-FIO-AR