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Procedure documentationReversing Billing of Reservations

 

You can use this function to reverse billing for reservations.

This is necessary if reservations were billed incorrectly, for example, the costs were allocated to the wrong cost center.

Note Note

If you also need to cancel the reservation as well, you can delete it after you reverse the billing. For more information, see Canceling Reservations.

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Prerequisites

You made all the settings described in Room Reservations and Long-Term Seating Arrangements.

Procedure

Note Note

The following applies for reversing billing for reservations that you created using an outline agreement:

  • If the outline agreement was not yet posted, you can reverse the billing for these reservations directly. The system then deletes the cash flow record.

  • If the outline agreement was already posted, then you first have to reverse the periodic posting. After that you can reverse the billing for these reservations.

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To reverse billing for reservations, proceed as follows:

  1. In the RE Navigator (RE80), choose the Reversal of Reservations under Tools.

  2. Specify the objects for which you want to reverse the billing.

    Note Note

    You can use multiple selection to select more than one reservation object type.

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  3. Specify the reservations for which you want to reverse the billing. Specify if you want the system to reverse billing of reservations, services, or both.

  4. Enter the starting date for the reversal of billing for the selected reservations.

  5. Run the program in simulation mode first and then as an update run.

Result

The system lists all reservations or services for which it successfully reversed the billing.

Note Note

If it was not possible to reverse billing in any given case, then it is not included in the list. To access an error log containing more information, choose Messages (Messages).

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