The SAP CC system or a subcomponent can recover from anomaly, and fulfill the desired task, but needs later follow-up activity by a system administrator or an SAP CC SAP CC application administrator to avoid erroneous terminations in the future.
The administrators plan a follow-up activity to take into account the anomaly and to determine the appropriate timeframe to perform preventive actions.
Recommendation
In a production system landscape, contact your SAP Support Team at support.sap.com/incident.
The administrators of the SAP CC systems may perform troubleshooting operations relating to the following warning log messages:
| Warning Log Message | Possible Impacts |
|---|---|
| The allowance validity period for the allowance plan [{2}] with the subscriber account [{0}] and the provider contract [{1}] is shifted by the system. |
The validity start date set by the Allowance Validity Period Updater operator is not taken into account. |
| The validity end date of the allowance for the allowance plan [{2}] with the subscriber account [{0}] and the provider contract [{1}] is shifted by the system. |
The validity end date of the allowance is not set to the specified date but to the last activation date or the latest date of the session reservations. |
