The SAP CC system or a subcomponent can recover from error, but cannot complete the desired task due to the error. The SAP CC system is still usable, but corrective actions need to be performed by administrators. Refer also to the fatal error messges.
The administrators do an immediate follow-up activity to determine the resolution and the corrective actions needed to be performed to avoid another erroneous termination in the future.
Recommendation
In a production system landscape, contact your SAP Support Team at support.sap.com/incident.
The administrators of the SAP CC systems may perform troubleshooting operations relating to the following error log messages:
| Error Log Message | Possible Impacts |
|---|
Note
Consult the log messages relating to fatal errors in com.sap.SCC.chargingplan and their associated resolution plans.
