Error Code: CUSTOMERDATA-21
Message
Syntax
The linked charging contract "{linkedChargingContractId}" to be imported reference the root charging contract "{rootChargingContractId}" having a different subscriber account in the SAP CC destination system.
Legend
- {linkedChargingContractId}: The ID of the linked charging contract
- {rootChargingContractId}: The ID of the root charging contract
The meaning of this error cause message depends on the software layers and internal architecture of the SAP CC systems. See the note to adapt the terminology to the concepts and data models you work with.
Next Actions and Steps (Troubleshooting)
Remove the linked charging contract from the import request and check that all the objects to be imported belong to the same subscriber account.
Verify your changes.
Additional Information
Consider the specifications of the appropriate technical interfaces: Web Services, HTTP Communication Interface (HCI), or Message TCP.
Validity
This error code is valid from SAP CC version number 4.0 SP08 to the software version that this documentation refers to. For newer versions, consult the relevant documentation.